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Windows 7: Bad_Pool_Header

14 Oct 2013   #11
angiesluck

windows 7 home premium 32bit
 
 

I had a windows popup in safe mode saying......files that help describe problem: C:\Windows\Minidump\101413-87844-01.dmp
also C:\User\Angies\AppData\Local\Temp\WER-103865-0.sysdata.xml....are these the ones causing the problem


My System SpecsSystem Spec
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14 Oct 2013   #12
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

No, those are where the errors should be recorded. Many times the errors are not as specific as you would like and can be caused by other things.
My System SpecsSystem Spec
14 Oct 2013   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by angiesluck View Post
tried that Arc but didnt work just got blue screen...tried the clean startup which seemed to have worked for about 5 mins then another blue screen this time saying WIN32K.sys Page_Fault_In_NonPage_Area so not sure whats going on
Page fault in a non-paged area is a memory related error.

Either the physical RAM is corrupt (and you need to follow the instruction of Essenbe about Memtest86+) or some driver passing bad information to the memory.

After seeing the memtest result, we will be able to decide our next step.
My System SpecsSystem Spec
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14 Oct 2013   #14
angiesluck

windows 7 home premium 32bit
 
 

My System SpecsSystem Spec
14 Oct 2013   #15
angiesluck

windows 7 home premium 32bit
 
 

Attachment 289783 Thought this may help too SFC Details
My System SpecsSystem Spec
14 Oct 2013   #16
angiesluck

windows 7 home premium 32bit
 
 

Attachment 289787 I not sure if this is the other file you need on mimidumpfiles
My System SpecsSystem Spec
14 Oct 2013   #17
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Look I am no expert like the others but I did see this is quite an old machine ?? Some more system specs wold be handy and I for one would be looking at replacing the drive and just doing http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html

You can then retrieve any data from the old drive using the gadget .

Before you do that I didn't see any mention of a chkdsk either http://www.sevenforums.com/tutorials/433-disk-check.html

I didn't see any mention either of if the memtest was done or what became of it ? If yuo do try cleaning the slots as well

Now as for the slots to clean them use astrip of old credit card about 1/2 inch wide nip the corners off one end - preferably round them offhold apiece of thin lint free cloth over the end dab on some form of alcohol - isopropyl alcohol (what we swab the skin with before an injection) is good and GENTLY swipe along the slots.

This can also be done for the GPU slot/s.
two pics the gadget as mentioned and the stick for cleaning the slots.

On e last option to retrieve the data is to make a bootable Ubuntu disk set the BIOS to optical and boot the machine use the TRY not the INSTALL and on the screen will appear the drives that are attached to the machine and you can open them up and then save the data however you want to an external drive.
My System SpecsSystem Spec
15 Oct 2013   #18
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by angiesluck View Post
Attachment 289787 I not sure if this is the other file you need on mimidumpfiles
Unfortunately that's a shortcut.
My System SpecsSystem Spec
15 Oct 2013   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Quote   Quote: Originally Posted by angiesluck View Post
Attachment 289787 I not sure if this is the other file you need on mimidumpfiles
Unfortunately that's a shortcut.

Both the attachments of posts #16 and #17 are not proper. Upload the dumps, not the shortcuts to those
My System SpecsSystem Spec
15 Oct 2013   #20
angiesluck

windows 7 home premium 32bit
 
 

Attachment 289917 This is the mini dump as far as I know
My System SpecsSystem Spec
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