Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Working on friend's computer bsod while in msword

13 Oct 2013   #1
Roanan

Windows 7 Home Premium 64 bit
 
 
Working on friend's computer bsod while in msword

I am working on a friends computer, and they are saying it BSODs during MSword. I "assume" this may be the problem, but before i tamper with it I was hoping someone could "decode" this event for me;

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: e1
BCP1: FFFFF8000397DAD0
BCP2: 0000000000000002
BCP3: FFFFFA8005ACC8D0
BCP4: FFFFFA8005ACC8D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


My System SpecsSystem Spec
.
13 Oct 2013   #2
Roanan

Windows 7 Home Premium 64 bit
 
 

Bump
My System SpecsSystem Spec
13 Oct 2013   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
.

Reply

 Working on friend's computer bsod while in msword




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
The Death of an old friend, in need of a new gaming computer
My M1730 XPS dell which has been fighting for years has finally appeared to have died this morning. I had intended to buy a new computer in the future but now i do plan on getting one earlier. I was researching computers on sites like ibuypower, but i have heard much negative news. So instead of...
Gaming
Friend's computer cannot connect to my network
I've got a friend visiting and we are unable to get their computer online at my house. My 4 computers connect fine to my router and internet. When this computer connects wirelessly, the connection to the router is successful, but then Windows says Access: Local Only and there is no internet. ...
Network & Sharing
My Friend's Internet Just Stopped Working
My friend is starting to have internet problems and I'm trying to help him get it fixed. He is not able to connect to any website but he is still able to talk to me on Skype. I'm thinking it might be some setting because we were doing some changes before his internet stopped working. We put his...
Network & Sharing
Blue Screen Dump from Friend's Computer
Today I took a look at a friend's laptop. She was very vague about what has been wrong. She said it just crashes somethings and runs really slow. I ruled out malware and damaged Windows files. Device manager showed no conflicts. She did get a blue screen today so I snagged the dump file and am...
BSOD Help and Support
Fixing activation on my friend's computer
Long story short, I had to fix my friend's computer that was blue-screening after login, usually even in Safe Mode. She got it a while back and it's an HP that came pre-installed with Windows 7 Home Premium. Since she needed it to be working ASAP, my only solution after testing all the hardware I...
Windows Updates & Activation
MsWord Viewer
I have found that when I run Word 2007 and go to the open a file icon, I get the open file window that shows my Word documents. There is the preview pane and when I click on a file for preview, I get the error message: "This file can't be previewed because of an error in the Microsoft Office Word...
Microsoft Office


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:47.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App