BCCode 116 problem

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  1. Posts : 19
    Windows 7 Home Premium x64
       #1

    BCCode 116 problem


    Hello :) I'm new here and I have the exact same problem.

    I was playing a game when suddenly, the screen just stays in one solid color and sound loops!

    Can you tell me what to do?

    BCCode 116 as well? What can I do to help too?
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2
      My Computer


  3. Posts : 19
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Hello

    Im sorry for the late reply. Please find the attached file for the Crash dump files. :)

    Attachment 290345
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    A stop 0x116 is display related BSOD. Install the 314.22 WHQL display driver only.

    • Uninstall All nvidia items in Control Panel > Programs and features
      • 3D Vision Control Driver
      • 3D Vision Driver
      • Graphics Driver
      • HD Audio Driver
      • PhysX
      • nvidia Update

      (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
    • Now follow Drivers - Clean Left over Files after Uninstalling
    • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark


    Let us know the results.

    _________________________________________________________________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800e7984e0, fffff880061b5700, ffffffffc000009a, 4}
    
    Unable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+8ed700 )
    
    Followup: MachineOwner
    ---------
    
    7: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800e7984e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff880061b5700, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+8ed700
    fffff880`061b5700 4055            push    rbp
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`025ceb88 fffff880`04eae140 : 00000000`00000116 fffffa80`0e7984e0 fffff880`061b5700 ffffffff`c000009a : nt!KeBugCheckEx
    fffff880`025ceb90 fffff880`04e81867 : fffff880`061b5700 fffffa80`0bf62000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`025cebd0 fffff880`04eadf4f : fffffa80`ffffd84d ffffffff`fffe7960 fffffa80`0e7984e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
    fffff880`025cec80 fffff880`04f7d03d : fffffa80`0f6dc330 00000000`00000080 00000000`00000000 fffffa80`0bf52410 : dxgkrnl!TdrResetFromTimeout+0x23
    fffff880`025ced00 fffff800`04d232ea : 00000000`04b94e15 fffffa80`0bf89060 fffffa80`06923740 fffffa80`0bf89060 : dxgmms1!VidSchiWorkerThread+0x101
    fffff880`025ced40 fffff800`04a778e6 : fffff800`04c01e80 fffffa80`0bf89060 fffff800`04c0fcc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`025ced80 00000000`00000000 : fffff880`025cf000 fffff880`025c9000 fffff880`025ce610 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+8ed700
    fffff880`061b5700 4055            push    rbp
    
    SYMBOL_NAME:  nvlddmkm+8ed700
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  51c41788
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    Followup: MachineOwner
    ---------
    
    7: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`058c8000 fffff880`063ad000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Jun 21 14:36:16 2013 (51C41788)
        CheckSum:         00AB87FF
        ImageSize:        00AE5000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  5. Posts : 19
    Windows 7 Home Premium x64
    Thread Starter
       #5

    I'm sorry about being late. Had university classes. I'm doing all your instructions now. And I just as another blue screen. I hope it doesn't happen while following this solution.
      My Computer


  6. Posts : 19
    Windows 7 Home Premium x64
    Thread Starter
       #6

    When should I stop the test? What temp is it dangerous to stop? I'm at 75 C
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    If the temp is going over 80 degrees stop. Otherwise run around 15 minutes.
      My Computer


  8. Posts : 19
    Windows 7 Home Premium x64
    Thread Starter
       #8

    I have successfully reinstalled clean the nvidia driver.


    how can I post my results of the Stress Test?
    I can just tell you that the GPU was running at a max of 82C ~10 FPS 1680x1050
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Now observe how it is running.
      My Computer


  10. Posts : 19
    Windows 7 Home Premium x64
    Thread Starter
       #10

    Yep, it's pretty fine, stable at 82 C temp, and running only around 9-10 FPS

    finished it.
      My Computer


 
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