BSOD when opening programs or saving data


  1. Posts : 6
    Windows 7 Ultimate x64
       #1

    BSOD when opening programs or saving data


    Hi guys,

    Having massive problems with the dreaded BSOD making my computer almost unusable.

    The system either crashes when I attempt to load any program or if it loads the program it runs very slowly and eventually hangs and crashes.

    I've run the SF_Diagnostic tool and have attached the results.

    Hope you can help :)
      My Computer


  2. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #2

    The computer is running fine in safe mode which has enabled me to do a malware scan and nothing has come up. I've done a memory test through bios and nothing came up there. I'm thinking because I can work fine in safe mode it's more an issue with a corrupt driver?

    Not a whole lot sure what to do next and it's stressing me out. Any help is appreciated!
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #3

    First, we want to make sure the computer is saving your dump files. Go to Control Panel -> System -> Advanced System Settings -> Startup and Recovery [Settings] Make sure that "Write Debugging Information" is set to Small Memory Dump (256kb) if it is not already. Dump Files - Configure Windows to Create on BSOD

    Next, make sure that the folder C:\Windows\Minidump exists. If not, create it (allow permission if asked). Make sure any dumps you want to analyze, whether yours or others', are in this folder. You can ZIP/RAR the files and send them to someone else to analyze as well.
      My Computer


  4. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Okay great. I've followed the above instructions and ran the diagnostics tool in safe mode after the latest BSOD.

    I've attached the file below.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    There seems to be no dumps even now.
      My Computer


 

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