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Windows 7: Red Flickering then BSOD

16 Oct 2013   #1
miauw62

Windows 7 Home (?) x64
 
 
Red Flickering then BSOD

Hello everyone.
A week or so ago I got some red flickering on the edges of windows and my task bar, but tought nothing of it. After a while it crashed by making the screen garbled and unreponsive (altough the cursor was still visible, albeit not moveable).
I just restarted and tought nothing of it, it didn't come back.
Today, however, I got red flickering again. By the time it caught my eye It'd already crashed. I tried restarting, but saw the red flickering almost instantly upon logging in and shut it down.
I let it rest for a while and tried again, this time racing to get the AMD device drivers, but I was too late.
This time, however, I got a proper BSOD instead of a garbled screen.
What follows is the error log I got after ooting into safe mode.
It should be said that I am using Aero, and that safe mode seems to be working properly.
*********
Probleemhandtekening:
Gebeurtenisnaam van probleem: BlueScreen
Versie van besturingssysteem: 6.1.7601.2.1.0.768.3
Landinstelling-id: 2067

Aanvullende informatie over dit probleem:
BCCode: a0000001
BCP1: 0000000000000005
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Bestanden die helpen bij het beschrijven van het probleem:
C:\Windows\Minidump\101613-49873-01.dmp
C:\Users\Koen\AppData\Local\Temp\WER-105441-0.sysdata.xml
*****
My graphics card is an AMD mobility radeon HD 5650. (I'm failing to update the drivers atm)
Attached is the result of using the diagnostic utility's "Grab All" utility.

EDIT: Doing some googling myself, I am starting to severly suspect my graphics card. I'll try to update my drivers again.

EDIT 2: I've managed to boot up in normal mode and turn off Aero before the flickering started. I'm currently updating my drivers. I hope the flickering doesn't start again :/


My System SpecsSystem Spec
.
16 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi miauw62.

Due to some probles with Microsoft's public symbol server, it is bit of difficlut to read the dumps ATM, but still what we can see that it is a BugCheck A0000001, Probably caused by : atikmdag.sys ( atikmdag+23a0c ).

BugCheck A0000001 is inherent in AMD/ATI display driver, and at this point what you first try is to alter the display driver's version.

It appears that you are using the display driver that is WHQL 13.4.
Code:
    Image name: atikmpag.sys
    Timestamp:        Fri Apr 26 01:54:01 2013 (517990E1)
Update your ATI/AMD display driver to the latest, WHQL 13.9.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Let us know the result.
My System SpecsSystem Spec
16 Oct 2013   #3
miauw62

Windows 7 Home (?) x64
 
 

Thank you for your reply. I have updated the drivers and I'll now try to turn Aero back on to see if it worked.

(It's quite annoying that you can't update the drivers in Safe Mode)
My System SpecsSystem Spec
.

18 Oct 2013   #4
miauw62

Windows 7 Home (?) x64
 
 

I'd just like to say that this has solved the issue. Thanks for your help!
My System SpecsSystem Spec
18 Oct 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If it is really solved, then it is a very good news

Let us know for any further issue
My System SpecsSystem Spec
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 Red Flickering then BSOD




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