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Windows 7: error code 0x490

16 Oct 2013   #1
metso

windows 7 home premium 64bit
 
 
error code 0x490

not that good round windows but here is my problem, everytime i turn on my laptop now i get prompted to start windows normally or do a check which cant fix my problem. here is the info it has given me so far
root cause found
unknown bugcheck
bugcheck f4.parameters=0x3,0xfffffa8003bc6060,0xfffffa8003bc6340,0xfffff80002bd0350
repair check
system files integrity
check and repair
result failed, error code=0x490
then i installed some updates when i turned the laptop off, installed the updates then once it finally configured them i got this
problem signature
problem name blue screen
os version 6.1.7601.2.1.0.7683
locale id 2057


bc code f4
bcp1 0000000000000003
bcp2 fffffa8003806b30
bcp3 fffffa8003806e10
bcp4 fffffa8002dbf7b0
os version 6-1-7601
service pack 1-0
product 768-1
windows minidump

thats all i av got so far, sorry for my stupidness in advance lol
thankyou.Attachment 290054sorry for not renaming file but sf 16 10 2013 is mine


My System SpecsSystem Spec
.
16 Oct 2013   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

unknown bugcheck
bugcheck f4.parameters=0x3,0xfffffa8003bc6060,0xfffffa8003bc6340,0xfffff80002bd0350
repair check
system files integrity
check and repair
result failed, error code=0x490

=> was that in recovery environment?
My System SpecsSystem Spec
16 Oct 2013   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

When does bsod appear? after of before login. You see win7 animation logo?

Try to boot to "safe mode" and tell at what stage it crashes
My System SpecsSystem Spec
.

16 Oct 2013   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Since when do you have this problem?
My System SpecsSystem Spec
16 Oct 2013   #5
metso

windows 7 home premium 64bit
 
 
when it started

think this started cus of malware or virus.a friend put on avg and after multiple scans and checks(keeping the old windows it seemed ok.after a few days it became really slow startin up ten min plus but once loaded seemed fine.after a few days it happened again so i tryed formatting it but half way thro brought up the blue screen saying hard drive system faliure so i did it in safe mode and again seemed ok.a few days later fed up i tryed a format again after three attemps it finally went on.when you turn it on it brings up the inspiron logo and windows log then says start windows normally or scan disc check runnin the disc check brings up the above errors. now 200 plus updates later still the same and the graphics seem odd to big than they normally are
My System SpecsSystem Spec
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 error code 0x490




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