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Windows 7: repeated bsods with rest periods

16 Oct 2013   #1
grannyvanny

Windows Home Premium 64bit
 
 
repeated bsods with rest periods

As well as I remember, the first one said that I was trying to use something too old to run on my system. After that things were fine for a few days, then it occurred again for no apparent reason. Repetitions have been occurring more and more frequently during all different sorts of applications, sometimes with no application running ... . The bsod message (which goes by faster than I can read it before restart begins) is different each time . This morning the system crashed again as soon as I brought up Firefox. I restarted in safe mode with networking and it crashed again. I restarted in normal Windows mode and it has stayed up for four hours without any problem. This is the usual scenario. sigh. Any suggestions will be greatly appreciated. Muchas gracias, granny v


My System SpecsSystem Spec
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16 Oct 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum.
  • System File Checker
    • The SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.
  • Run Disk Check in Windows 7
    • Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log
Remove:
Code:
Start Menu\Programs\Norton Bootable Recovery Tool Wizard	Public:Start Menu\Programs\Norton Bootable Recovery Tool Wizard	Public
Start Menu\Programs\Norton Internet Security	Public:Start Menu\Programs\Norton Internet Security	Public
Note   Note
Do not start the trial version of MalwareBytes
My System SpecsSystem Spec
17 Oct 2013   #3
grannyvanny

Windows Home Premium 64bit
 
 

Ah,muchas gracias. Okay, if it will stay up that long. Crashed this a.m. with System_Service_Exception; then again with Interrupt_Exception_Not_Handled so ran Startup Repair and it returned everything 0x0 to: Uknown Bugcheck 3d. Parameters = 0xfffff800b9bcc0, 0x0, 0x0, 0xfffff880058be400 Repair Actiion: System Restore Result cancelled. Repair action: System files integrity check and repair Result: Failed. Error code: 0x490
I have all startup items disabled (have had for a long time), Norton Antivirus. Ran Norton Eraser a few days ago & removed one old file. I have been trying to update drivers from Dell but so far have only gotten the RealTek HD sound done. Will start right away on this list. Again, many thanks. granny v
My System SpecsSystem Spec
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17 Oct 2013   #4
grannyvanny

Windows Home Premium 64bit
 
 
Getting nowhere fast, but a few things to try yet

Well, this has been interesting (and time-consuming). Should I have told you that, after the initial two or three crashes, it comes up and runs just fine? ... until I shut it down. It shuts down fine. When I bring it up the next day, at least two crashes. I have performed almost all the steps you outlined: 1.I have no start up programs & no programs in my start menu, that has always been true, whenever I install something new, I check mscnfg to be sure it did not sneak in there. 2.Ran TDSSKILLER and it found 0 threats (I use Norton Internet Security, so didn't really expect to find any) 3.I have not done the clean startup, but that is next. 4.Ran SFC/VERIFYONLY and it reported "Windows Resource Protection did not find any integrity violations" 5.Ran CHKDSK and it reported only that some empty sectors were marked as allocated & would fix that. 6.I really do not feel the need to change my security software, Norton seems pretty good. 7.Ran CrystalDiskInfo (only a portion of the results are visible on my screen so I will upload a file extracted with the copy command) 7.Still working on SPECCY. My husband has made the interesting suggestion that I simply not shut old Stewie down at all as the problem seems only to occur at bootup. sigh. still wondering, granny v
My System SpecsSystem Spec
04 Nov 2013   #5
grannyvanny

Windows Home Premium 64bit
 
 
Well, okay ... now I know ....

Umm, a week ago Friday, it crashed hard during a bsod. Unhooked everything & packed it off to the computer man. So he called to say that he had it up & it had been running fine for a day. I asked him to shut it down & (cold) boot it in the morning. Next day he called to say it had blue-screened, just as I had told him it might. After running diagnostics & such, he said that there were two failing components; the graphics card & the power source (which I had rather suspected). Since the computer is almost 5 years old, I told him to zip it up & I would fetch it. At the suggestion of my husband the electrical engineer, after hooking everything up again, I plugged it in but did not turn on the machine until after 20 minutes ... let a trickle charge build & warm the power source?? It booted up very well! Per same person's second suggestion, I have not turned it off since. It continues to run very well. Occasionally, I get some severe, intermittent pixilation across part of the screen. Otherwise it has not blue-screened since. (Oh, did you know that "pixilation" means "affected by pixies"?) As long as we don't have a power outage, I will keep it cooking until either the graphics card or the power source gives up altogether. Many thanks for your assistance!
My System SpecsSystem Spec
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 repeated bsods with rest periods




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