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Windows 7: BSOD Watching Netflix and turning off the Laptop, error 0x19

17 Oct 2013   #1
Lisksama

Windows 7 Ultimate x64
 
 
BSOD Watching Netflix and turning off the Laptop, error 0x19

Can you help me guys? I tried to update the drivers, but did not work.
Thank You!


My System SpecsSystem Spec
.
17 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000022, 
Arg2: 0100000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall the program at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
17 Oct 2013   #3
Lisksama

Windows 7 Ultimate x64
 
 

When i activated the verifier an error appeared and it was caused by Daemon Tools, dtsoftbus01.sys error, i think that this driver was the problem here, but i`ll let the computer run with the verifier for 24 hours. I`ll let You know. Thanks!
My System SpecsSystem Spec
.

17 Oct 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You need to uninstall Daemon Tools and SPTD, irrespective of the issue. Then you may continue with DV if you want to.
My System SpecsSystem Spec
17 Oct 2013   #5
Lisksama

Windows 7 Ultimate x64
 
 

I had a bunch of errors with the verifier enabled. I edited the first post.
My System SpecsSystem Spec
17 Oct 2013   #6
Lisksama

Windows 7 Ultimate x64
 
 

I keep having BSODs with the verifier enabled when i turn on my Laptop.
Edit1: The problem was Driver Reviver
My System SpecsSystem Spec
18 Oct 2013   #7
Lisksama

Windows 7 Ultimate x64
 
 

Any help?
My System SpecsSystem Spec
18 Oct 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Upload and post the data in your next post. It is not possible to identify which one is the last upload. So dont alter the original post again.
My System SpecsSystem Spec
21 Oct 2013   #9
Lisksama

Windows 7 Ultimate x64
 
 

I had 3 BSODs today, one after turning verifier on and two before, guys I would really appreciate Your help.
My System SpecsSystem Spec
21 Oct 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

With DV, the audio driver is failing.
Code:
BugCheck A, {0, 2, 0, fffff8000328de52}

*** WARNING: Unable to verify timestamp for MBfilt64.sys
*** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys
Probably caused by : MBfilt64.sys ( MBfilt64+1817 )

Followup: MachineOwner
---------
And the driver is too old.
Code:
fffff880`0895e000 fffff880`0896c000   MBfilt64 T (no symbols)           
    Loaded symbol image file: MBfilt64.sys
    Image path: \SystemRoot\system32\drivers\MBfilt64.sys
    Image name: MBfilt64.sys
    Timestamp:        Fri Jul 31 09:10:32 2009 (4A7267B0)
    CheckSum:         0000FF02
    ImageSize:        0000E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Realtek

Without DV, the situation is kind of critical. It is network failure.
I would suggest you to uninstall Spotflux, as a test at least.

Dont you use any antivirus?

Also you need to do some hardware tests, like .....

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.
My System SpecsSystem Spec
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