Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD locale id 2057 windows 7 x64

18 Oct 2013   #1
cybermum

windows 7 x64 sp1
 
 
BSOD locale id 2057 windows 7 x64

if anyone could help id really appreciate it!
my laptop (medion akoya) was working fine, no new installs, been using it for about a year, turned it on on the 13th of this month ( it possibly did a windows update im not sure)
it took about ages to get to the windows start screen, went black for about an hour then i got the bsod
i can start up in safe mode with networking, i cannot do a repair - it says theres no problem, tried memory, says its fine, there are no restore points and if i try booting from disc it will not repair and when i try custom it wont do that either,( there are also no advanced options at this point, i have seen mentioned before) i have run malware bytes, ccleaner and superantispyware also tried running only microsoft things in startup. ive been trying for over a week and havent got a clue what im doing, i have run the sf thing which im going to try and upload,
at this point i no longer care if i lose my stuff (though id rather not) but i seem to be going around in circles!
im also a layman so ill need things explaining very clearly thankyou in advance - im dying here!!


My System SpecsSystem Spec
.
18 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

By the way, getting an repeated error there in your event logs, which is a fatal one ....
Code:
Event[34311]:
  Log Name: System
  Source: atapi
  Date: 2013-08-25T12:39:43.661
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Owner-PC
  Description: 
The driver detected a controller error on \Device\Ide\IdePort0.
And, checking the system files, I see that there is no storage controller driver installed at all. Which is too unnatural. As the controllers are set to AHCI mode, the driver should be msahci.

Just as a try ... follow the guide: AHCI : Enable in Windows 7 / Vista

Let us know if it changed anything there or not.
My System SpecsSystem Spec
18 Oct 2013   #3
cybermum

windows 7 x64 sp1
 
 

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000006
BCP2: FFFFF8000375010A
BCP3: FFFFF8800244D698
BCP4: FFFFF8800244CEF0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


hi
thankyou for your response! i have followed the instructions in the guide but it doesnt seem to have changed anything, still stuck at welcome menu for 29 minutes until bsod occured again.
My System SpecsSystem Spec
.

18 Oct 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
18 Oct 2013   #5
cybermum

windows 7 x64 sp1
 
 

sorry ;/ is this file what you mean?
an error message popped up while it was running the sf thing, it said "microsoft net
framework
unhandled exception has occurred in your application if you click continue the application will close immediately.
could not find file c:\windows\windowsupdate.log
hope this is the right file.
thanks
My System SpecsSystem Spec
18 Oct 2013   #6
cybermum

windows 7 x64 sp1
 
 

this is all what was in the minidump folder
My System SpecsSystem Spec
18 Oct 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Both the crash dumps are saying the same thing, HDD failure.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000006, fffff800036611eb, fffff880028f0828, fffff880028f0080}

Probably caused by : hardware_disk

Followup: MachineOwner
---------
You have a 200 GB Toshiba HDD. You may want to test it. Do some Disc checks.
  1. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  2. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

    ** As your storage controller is AHCI, Seatools for DOS will not be able to check it. Boot into BIOS. Change the Storage controller to SATA/IDE mode. Then perform the test.

    ** When the test is finished, boot to BIOS again and change the storage controller back to AHCI again, otherwise windows will refuse to boot.
  3. Post a screenshot of the HDD using CrystalDiskInfo - Software - Crystal Dew World.
Let us know the results.

Otherwise, if you feel, you may replace the HDD without taking those hassles of testing.
My System SpecsSystem Spec
19 Oct 2013   #8
cybermum

windows 7 x64 sp1
 
 

i ran the chkdsk c:/f/r (which i didnt hold out much hope for as id ran it previously and it didnt work) i thought id do number 2 after, as my disc drive wouldnt do anything and it meant using someone elses lol, i left it running over night as it was taking ages and when i woke up my laptop was on - in NORMAL WINDOWS MODE!
im so happy!! thankyou so much!
do you think i should do the option 2 anyway?
in the meantime im going to go see if my disc drive has started to burn discs and if it has im going to back up my hard drive!
thanks again!
My System SpecsSystem Spec
19 Oct 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by cybermum View Post
do you think i should do the option 2 anyway?
If possible, do the other steps too, as it may be necessary.

But, as you are seeing some changes after chkdsk command run, you may want to give it a time and observe the situation.
My System SpecsSystem Spec
Reply

 BSOD locale id 2057 windows 7 x64




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD Locale ID: 2057
Hey guys :) I'm getting a locale 2057 blue screen of death here, It's been happening for quite a while now, I've noticed it mostly happens when the computer is asleep, I'll do a reboot and the "Windows has recovered from an unexpected shut down" screen appears at login. The last 2 times It's...
BSOD Help and Support
BSOD - Locale ID: 2057
The BSOD usualy occours when browsing the web and not so much when playing games. I've had several different blue screen headers usually at the bottom saying "dumping physical memory to disk" and counting upwards to 100. Here are some of the blue screen titles: IRQL_NOT_LESS_OR_EQUAL...
BSOD Help and Support
BSOD Locale ID:2057
Hi, I would really be grateful if anyone could help me solve this. It's a pretty new computer, about a month old. Had BSOD twice now, only a few apps running: Abode Reader, Chrome, Skype, Outlook Word. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1...
BSOD Help and Support
BSOD Locale ID: 2057
Hi, my Dell 1558 continues to crash with Locale ID: 2057, sometimes it crashes with a black screen and the speakers make a rumbling sound then restarts, othertimes its a black screen and multi-coloured lines, and now its crashing when I log into windows! So i'm now writing this in safe mode. I've...
BSOD Help and Support
BSOD's - Locale ID 2057
Hi BSOD's from this morning anywhere between 30 secs to 5 mins using the computer. Win 7 Ultimate Home i5 520 @ 2.40ghz 8gb ram Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3
BSOD Help and Support
BSOD Locale ID: 2057
Hello, recently I have been getting the BSOD practically everytime I start up my Laptop (Acer Extensa 5620). I was therefore wondering whether anyone could provide any guidance, I have attached two of the .dmp files in zip format and the problem reports are here: Problem signature: Problem...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App