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Windows 7: BSOD while browsing internet, Firefox 24.0

19 Oct 2013   #1
Taoh

Windows 7 Home Premium x64
 
 
BSOD while browsing internet, Firefox 24.0

I've been recently getting BSODs while browsing the internet and I've noticed a lot of the time that I'll have youtube or another flash video player open when my laptop crashes. A few months ago I had this laptop repaired due to a faulty motherboard and since then I haven't installed/updated any drivers except for the graphics card, so I'm not sure if there could be a problem there.

TO be honest I don't know where to start and I'd much appreciate any help.


My System SpecsSystem Spec
.
19 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Taoh.

All your latest BSODs are caused by microOLAP Technologies Packet Sniffer driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff8800540d4bb, 2, 0, fffff8800a5c5c00}

*** WARNING: Unable to verify timestamp for pssdklbf.sys
*** ERROR: Module load completed but symbols could not be loaded for pssdklbf.sys
Probably caused by : pssdklbf.sys ( pssdklbf+cc00 )

Followup: MachineOwner
---------
And the driver is old.
Code:
fffff880`0a5b9000 fffff880`0a5cd000   pssdklbf T (no symbols)           
    Loaded symbol image file: pssdklbf.sys
    Image path: \??\C:\Windows\system32\Drivers\pssdklbf.sys
    Image name: pssdklbf.sys
    Timestamp:        Tue Jun 23 13:27:38 2009 (4A408AF2)
    CheckSum:         0001118B
    ImageSize:        00014000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You may update the product/driver from MicroOLAP Database Designer for MySQL — Download.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus. Keep F.lux too, if you want.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
My System SpecsSystem Spec
Reply

 BSOD while browsing internet, Firefox 24.0




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