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Windows 7: BSOD on restarting W7 64 bit and surfing in IE

09 Nov 2013   #21
mrki69tua

Windows 7 Ultimate x64
 
 

Ok, I will. I've upgraded BIOS as I thought it would be better for motherboard working, it's nothing suspicious. I will scan the notebook but I've doubt that it will show any viruses.


My System SpecsSystem Spec
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10 Nov 2013   #22
mrki69tua

Windows 7 Ultimate x64
 
 

Everything passed ok, so I should write an note and return notebook to service? Should I ask them to return me the money or at least can I give more money for other laptop.
My System SpecsSystem Spec
10 Nov 2013   #23
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I have asked for some more opinion about your issue.
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10 Nov 2013   #24
mrki69tua

Windows 7 Ultimate x64
 
 

Ok Arc, but you don't need to put more effort then this. Everything points that the problem is with hardware, but I'll wait for few days then return it back.
My System SpecsSystem Spec
10 Nov 2013   #25
marsmimar

Microsoft Community Contributor Award Recipient

 
 

From your very first post:
Quote:
I've bought notebook HP Probook 4540s with Linux in it
Have you tried using your notebook with the original factory specs and operating system? If it's a hardware issue I would think you'll still have problems. And that might help show exactly what is failing. But if the notebook works OK it may not be a hardware issue afterall.
My System SpecsSystem Spec
10 Nov 2013   #26
mrki69tua

Windows 7 Ultimate x64
 
 

It didn't upload Linux, it always failed and some numbers came out and stayed there, I forgot what cause I`ve installed linux only one time long ago but definitly it didnt't start linux os. That was the first thing what woried me and maybe I should stick with it that they return me money or other notebook. Problem is that I wanted to work it out instead what I needed to do, return it back cause Linux didn't upload.
My System SpecsSystem Spec
10 Nov 2013   #27
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You should ask for a warranty replacement, at least.
My System SpecsSystem Spec
10 Nov 2013   #28
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

What was installed on it from the factory?
My System SpecsSystem Spec
10 Nov 2013   #29
mrki69tua

Windows 7 Ultimate x64
 
 

Linux but it never load the os, it showed some numbers and letters and some icon like loading something and then stayed in some state like a DOS.
My System SpecsSystem Spec
10 Nov 2013   #30
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

How did you get w7 to install? Did you wipe the drive before try to install w7?
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 BSOD on restarting W7 64 bit and surfing in IE




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