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Windows 7: BSOD on restarting W7 64 bit and surfing in IE

11 Nov 2013   #31
mrki69tua

Windows 7 Ultimate x64
 
 

I've installed Windows XP then when I saw that it is showing problems with working I tried with Windows 7. Process in booth ways was the same, putting install CD and booting from it, then from installation deleting the partition and making new one.


My System SpecsSystem Spec
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11 Nov 2013   #32
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Let's have a look at your disk setup.
Disk Management - Post a Screen Capture Image
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11 Nov 2013   #33
mrki69tua

Windows 7 Ultimate x64
 
 

Ok, I will post it ASAP when I come home cause I'm working on island and will be back home for few days.
My System SpecsSystem Spec
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16 Nov 2013   #34
mrki69tua

Windows 7 Ultimate x64
 
 

Finally I came home after working 5 shifts in a row


I hope that I will get an answer altho it's weekend, cause I'm going on island to work on tuesday so if the notebook is needed to go to service I will send it on monday.

Thanks in advance.
My System SpecsSystem Spec
25 Nov 2013   #35
mrki69tua

Windows 7 Ultimate x64
 
 

Just to inform you all guys, I've send it again to service and they said that it may be the drivers cause they tested it all for 5 days and everything went ok. So I told them to leave it with test version of Windows to try it for myself. Thanks again.
My System SpecsSystem Spec
29 Nov 2013   #36
mrki69tua

Windows 7 Ultimate x64
 
 

Working like a charm.

Close the thread.

Edit - maybe not
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29 Nov 2013   #37
mrki69tua

Windows 7 Ultimate x64
 
 

Damn! As soon as I thought that everything is all right again BSOD. Notebook came with all installed from service to tryout it and then I've installed MS Essentials and after that I've put IE 11 to download and while it was downloading BSOD appeared, caused by address ntoskrnl.exe+75bc0, IRQL_NOT_LESS_OR_EQUAL, 0x0000000a...
Then I called service and they said that they tested it for 5 days and they didn't found anything wrong with hardware.
I'm desperate, what to do?
My System SpecsSystem Spec
29 Nov 2013   #38
mrki69tua

Windows 7 Ultimate x64
 
 

and another one hit me while I was opening page for drivers for Intel HM76 Express chipset, weird. What goes through my mind is to find someone with Windows 8 and try to install it to see what will happen...
And the last step will be crash test from second floor to the concrete :-)
My System SpecsSystem Spec
29 Nov 2013   #39
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by mrki69tua View Post
Damn! As soon as I thought that everything is all right again BSOD. Notebook came with all installed from service to tryout it and then I've installed MS Essentials and after that I've put IE 11 to download and while it was downloading BSOD appeared, caused by address ntoskrnl.exe+75bc0, IRQL_NOT_LESS_OR_EQUAL, 0x0000000a...
Then I called service and they said that they tested it for 5 days and they didn't found anything wrong with hardware.
I'm desperate, what to do?
Quote   Quote: Originally Posted by mrki69tua View Post
and another one hit me while I was opening page for drivers for Intel HM76 Express chipset, weird. What goes through my mind is to find someone with Windows 8 and try to install it to see what will happen...
And the last step will be crash test from second floor to the concrete :-)
If I'm understanding things, all was OK until you installed "MS Essentials" (I'm assuming that's Microsoft Security Essentials) and downloaded IE11. Then you got another BSOD while getting drivers for Intel HM76 Express chipset.

If you uninstall everything and revert back to the test configuration, is everything working again? If yes, you could try installing just MSE and run the computer for a few days. If no BSODs, then try installing IE11 to see if it causes any problems. Sounds like one or the other might be causing the issues. If you can figure out which one it is, don't install it.

Unless you're having specific driver issues, this is one of those things where "if it ain't broke, don't fix it".
My System SpecsSystem Spec
29 Nov 2013   #40
mrki69tua

Windows 7 Ultimate x64
 
 

Ok, after I've installed Microsoft essentials it offered me to install IE 11. Now I've tried to install Driver genious and from it I saw few thing that weren't up to date and also few thing that aren't installed but no complaints in device manager. So I've installed everything step by step with restarting and after I've installed Intel Rapid storage technology driver it showed me that Hitachi HTS SCSI disk device is installed properly. So maybe that is the problem cause BSOD appeared?

Will show the answers and if it won't work I will buy Windows 8, found two on net, sealed for 90$.

P.S. maybe my error was downloading drivers from official HP page instead from every device production page because now I see that some are more up to date then HP's are.

But thanks for time of all of you.
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 BSOD on restarting W7 64 bit and surfing in IE




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