Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing Fifa 14, streaming video (bccode 124)

19 Oct 2013   #1
siskoeva

Windows 7 ultimate x64
 
 
BSOD playing Fifa 14, streaming video (bccode 124)

In the last couple weeks, I have experienced the 0x00000124 bsod when streaming games and playing video games (fifa 14/skyrim/planetside 2). The Video card (twin frozr radeon hd 7850) is the newest component, and around a month or so ago I did reformat and install windows 7 ultimate in order to get it onto my larger drive I switched in from an external disk. The issue seems to occur after a bit of time, and sometimes I can get 3-5 soccer streams at a time without an issue until a bsod occurs, or after up to an hour on fifa 14.

attached is the log from the diagnostic tool. any help would be much appreciated. I'd love to not crash with a minute left in the MLS cup again.


My System SpecsSystem Spec
.
22 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi siskoeva.

A stop 0x124 is usually a hardware error.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Are you overclocking?
Code:
  Processor Manufacturer        AMD              
  Processor ID                  430f1000fffb8b17
  Processor Version             AMD Phenom(tm) II X4 970 Processor                  
  Processor Voltage             8fh - 1.5V
  External Clock                200MHz
  Max Speed                     3500MHz
  Current Speed                 3792MHz
As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of your PSU.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
Do it twice. One after 30 minutes of normal usage, and one after a couple of hours of normal usage.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.
_________________________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8008886028, b454a000, 135}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008886028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b454a000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  fifa14-SKIDROW

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`02f6ca88 fffff800`02c30a3b : 00000000`00000124 00000000`00000000 fffffa80`08886028 00000000`b454a000 : nt!KeBugCheckEx
fffff880`02f6ca90 fffff800`02df3463 : 00000000`00000001 fffffa80`089792e0 00000000`00000000 fffffa80`08979330 : hal!HalBugCheckSystem+0x1e3
fffff880`02f6cad0 fffff800`02c30700 : 00000000`00000728 fffffa80`089792e0 fffff880`02f6ce30 00000000`23547700 : nt!WheaReportHwError+0x263
fffff880`02f6cb30 fffff800`02c30052 : fffffa80`089792e0 fffff880`02f6ce30 fffffa80`089792e0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02f6cc80 fffff800`02c23e8f : 00000000`269dfe88 00000000`00000001 fffff880`02f6ceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02f6ccc0 fffff800`02cdb4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`02f6ccf0 fffff800`02cdb313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02f6ce30 00000000`69278bee : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`269dfdc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x69278bee


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------
My System SpecsSystem Spec
22 Oct 2013   #3
siskoeva

Windows 7 ultimate x64
 
 

Daemon and anything with sptd was delete a week ago as I had seen that had been a problem in other threads. uninstall was grey, so all good there.

I've got a 750w PC Power and Cooling 750W MK II Silencer. the calculator showed I'd need much much less than that.

memcheck - no errors

chkdsk - no bad sectors

reset cmos - this has helped. OC may have been the issue

gpu never went above 54c during furmark

cpu never went above 53c during prime95

I believe TurboV evo was the culprit. installed and probably accidentally ran it when I was setting everything up without spending any time on it or actually working to oc. I forgot to get back and run tests/tweak it as I had some work I needed to get done, and it went to the back of my mind.

I've run the tests you've asked and reset the clock to stock. that seemed to be the cause of the problem. I went ahead and ran skyrim, fifa 14, and saints row 4 for a little bit of time similar to when I'd hit my bsod, and then opened up about 20 video streams without any BSOD. seems like case closed, although I'll make sure to stress it some more tonight. Thank you very much!
My System SpecsSystem Spec
.

23 Oct 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by siskoeva View Post
I've run the tests you've asked and reset the clock to stock. that seemed to be the cause of the problem. I went ahead and ran skyrim, fifa 14, and saints row 4 for a little bit of time similar to when I'd hit my bsod, and then opened up about 20 video streams without any BSOD. seems like case closed, although I'll make sure to stress it some more tonight. Thank you very much!
Apparently it is a good news. If it starts causing issues again, let us know.
My System SpecsSystem Spec
Reply

 BSOD playing Fifa 14, streaming video (bccode 124)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSODs usually during video streaming, BCCode 124
Streaming video is a common cause of BSODs, usually on sites other than Youtube (Crunchroll is the other site I mainly use). For games, Final Fantasy 14 has given me more frequent issues, as has Civilization: Beyond Earth, though the most recent BSOD was during logging into League of Legends (this...
BSOD Help and Support
BSOD After Video Streaming and Playing Games
Hi, everyone. Just when I thought my BSOD issues from last year were solved, they've seemed to pop up again. This time, I'm mainly experiencing issues with "IRQL_NOT_LESS_OR_EQUAL" and ntoskrnl.exe. I'm hoping that it's a software error like a driver rather than a hardware one. These BSODs mainly...
BSOD Help and Support
BSOD BCCode: 101 Only when playing video games
BSOD when playing any video game it seems, DCS World, Smite, most recently TitanFall. No BSOD when internet browsing, only on games. BCCode: 101 BCP1: 0000000000000019 BCP2: 0000000000000000 BCP3: FFFFF880031D7180 BCP4: 0000000000000003 OS Version: 6_1_7601 ...
BSOD Help and Support
BSOD playing streaming video
On the blue screen I saw "atikmpag.sys" listed by couldn't get more info. SF Diagnostic Tool log zip file attached. This is the first time this happened. Thanks for any help you can provide.
BSOD Help and Support
BSOD while streaming Amazon Instant Video To TV, BCCode 3b
My laptop crashed and showed a BSOD in the middle of streaming video from Amazon to my TV via the HDMI port. It is not the first time I have gotten a BSOD, just the most recent. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:05.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App