Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD while playing DOTA 2 in 1920x1080.

20 Oct 2013   #1
torris

Windows 7 64 bit.
 
 
BSOD while playing DOTA 2 in 1920x1080.

Hi!

I receive randomly BSOD while dota2 is running.

It happens when I use 1920x1080 in dota 2, while if I use 1366x768 it's working.

However, there is also a problem with 1366x768 if I have google chrome running at the same time.

Also, when I get the first BSOD of the day, I have a hard time turning on the computer and getting in to windows at once. I have to turn the computer off and wait for a amount of time before I can get to windows.

Do you have any solution for this?

Best regards
Torris.


My System SpecsSystem Spec
.
22 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi torris.

Can you try Catalyst 13.4 WHQL, to test if there is any difference?

Use AMD Catalyst Un-install Utility to uninstall the currently installed 13.11 WHQL. Then install 13.4 WHQL and see how it is going there.

Also, it is important to know some information.
  • Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not. eXtreme Power Supply Calculator
  • Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Upload the list of all the third party drivers Using NirSoft DriverView :
  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
Let us know the results.
_________________________________________________________________________________________________
Code:
BugCheck D1, {1ce6fb4c, 2, 8, 1ce6fb4c}

Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )

Followup: MachineOwner
--------------------------------------------------------------
BugCheck 3B, {c0000005, fffff80002df2357, fffff88007205910, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+277 )

Followup: MachineOwner
--------------------------------------------------------------------
BugCheck 3B, {c0000005, fffff80002df2357, fffff88007205910, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+277 )

Followup: MachineOwner
--------------------------------------------------------------------
BugCheck 50, {fffff8a10b45f958, 0, fffff88004524ffb, 5}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+43801 )

Followup: MachineOwner
---------------------------------------------------------------------------
BugCheck 3B, {c0000005, fffff80002dad39b, fffff88005d75ec0, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+2bb )

Followup: MachineOwner
---------
BIOS next?
My System SpecsSystem Spec
24 Oct 2013   #3
torris

Windows 7 64 bit.
 
 

Hi!

Thanks for your reply.

First I tried to uninstall Catalyst 13.11 WHQL by following your link. It seemed like it uninstalled everything and I received a blue screen during the end of uninstallation. I was not able to boot without blue screen at that point so had to restore computer from a week back. So I'm still on 13.11 WHQL.

I did all the other tests, here are the results:

eXtreme Power Supply Calculator: Was quite hard to put accurate information, but in the end it said 263 watt and I have 450 watt.

speccy: attached

FunMark:
Frames: 10 000
Time: 05:00
FPS: 8 (min 6, max 281, avg32)
core: 740 MHz, mem: 1200 MHz, temp 94c, GPU usage: 99%, fan 84%

Memtest86+: Passed with no errors.

Driverview: attached


Do this information give you anything new?

Best regard
Torris
My System SpecsSystem Spec
.

25 Oct 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by torris View Post
Do this information give you anything new?

Best regard
Torris
Unfortunately I am obtaining no information
My System SpecsSystem Spec
25 Oct 2013   #5
torris

Windows 7 64 bit.
 
 

Hi!

Thanks for your reply.

First I tried to uninstall Catalyst 13.11 WHQL by following your link. It seemed like it uninstalled everything and I received a blue screen during the end of uninstallation. I was not able to boot without blue screen at that point so had to restore computer from a week back. So I'm still on 13.11 WHQL.

I did all the other tests, here are the results:

eXtreme Power Supply Calculator: Was quite hard to put accurate information, but in the end it said 263 watt and I have 450 watt.

speccy: attached

FunMark:
Frames: 10 000
Time: 05:00
FPS: 8 (min 6, max 281, avg32)
core: 740 MHz, mem: 1200 MHz, temp 94c, GPU usage: 99%, fan 84%

Memtest86+: Passed with no errors.

Driverview: attached


Do this information give you anything new?

Best regard
Torris
My System SpecsSystem Spec
25 Oct 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by torris View Post
Hi!
First I tried to uninstall Catalyst 13.11 WHQL by following your link. It seemed like it uninstalled everything and I received a blue screen during the end of uninstallation. I was not able to boot without blue screen at that point so had to restore computer from a week back. So I'm still on 13.11 WHQL.
Try it in safe mode in that case?

The Motherboard is tending to overheat.

Attachment 291116

A dismantle is needed, perhaps. Clen everything there within the computer. Clean all the fan grills and air vents. Make it sure that all teh fans are working properly. Also plan to reapply the thermal paste to the CPU.
Let us know the results by providing another speecy screenshot. It is a MUST.
Some drivers should not be present there. Like .....
Both are ASUS utilities, which should not be installed at the first place. Those are harmful for your computer. Most frequent BSOD causers. Uninstall them at once. I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13
Quote:
13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
Let us know the results.
My System SpecsSystem Spec
Reply

 BSOD while playing DOTA 2 in 1920x1080.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while playing DOTA 2
Hi guys, I don't wan't to bother you but its getting annoying. I reformatted my pc last night because of BSOD.(I intended to clean install anyway) :p After re-installing everything I still getting the BSOD. So I did a memtest, no problem on that area. BSOD happens only while playing...
BSOD Help and Support
BSOD playing DOTA 2 only.
Only playing dota 2 I get his bsod. I did option 1 lets see if I did it correct.
BSOD Help and Support
BSOD while playing dota 2
I have uploaded my system info file Please help
BSOD Help and Support
BSOD while playing dota 2
i've been experience BSOD while playing dota 2 after changing a new videocard. i experience 1 BSOD per 1-2 games at first. but now it's like 2 BSOD per game. i think it's increasing as time passes by. need help please. thankyou. edit: only happens when i play dota 2.
BSOD Help and Support
BSOD When Playing Dota 2
I know I have another open thread, but this BSOD is unrelated to the other one. When I am playing Dota 2 (PC Game) I often get a BSOD a couple of minutes in. I tried turning overclocking off, and lowering the graphics settings, but it still happens. My video card used to overheat (up to 105C at...
BSOD Help and Support
BSOD when playing Dota 2
I was playing dota 2 while talking with my friend on skype. Nothing out of the ordinary as I had done that several times before. I launched the game using Razer Game Booster. Yesterday I also used ccleaner to clean registries, and I also uninstalled ~60 GB of games and programs, but didn't touch...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:06.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App