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Windows 7: Win7 Crashes. Not sure why. Please help.

21 Oct 2013   #11
WRCLA

Windows 7 Pro 64Bit
 
 

I was away from my computer for a week 10/9-10/13 since the crashes started. Could there have been an update that I missed?


My System SpecsSystem Spec
.
21 Oct 2013   #12
carwiz

Windows 7 Pro-x64
 
 

No way to tell unless you attach the files as instructed. Help here as ended until you do. Everything else is just a guess.
My System SpecsSystem Spec
22 Oct 2013   #13
WRCLA

Windows 7 Pro 64Bit
 
 

Carwiz - I did as instructed in that tread. I only was able to get the minidumps out of it. They are in the SF_20-10-2013.zip file. Is there another way to gather the necessary information? Could I do this manually?
My System SpecsSystem Spec
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22 Oct 2013   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
22 Oct 2013   #15
carwiz

Windows 7 Pro-x64
 
 

SF Diagnostic Tool - Using for Troubleshooting

Did you download the tool?

Be sure to run the diagnostic tool as Administrator. It's proven technology that works. If you get any error messages, snip and paste them here but follow the instructions item by item. It takes to long to explain and gather the info individually. That's why the utility was created. It collects no personal information. The only thing we could possibly see is the name you assigned your computer. And that never gets posted on the forum. I was inactive here for the summer (heavy workload) so I lost my BSOD Badge but those that carry the badges like Archie are the cream of the crop of this forum. They are a trusted asset with thousands of references.
My System SpecsSystem Spec
22 Oct 2013   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Thank you, Ken.

We learned by following you. And, it is sure that the badge will be back to the place rightly ... may be just a matter of time
My System SpecsSystem Spec
22 Oct 2013   #17
WRCLA

Windows 7 Pro 64Bit
 
 

Got it working with administrator. Duh.

It could not do CPUID properly though. Some reason it could not connect to the internet to download CPUID. So I manually saved the CPUID report that CPUID gives.

Hoping you could nail the coffin now.
My System SpecsSystem Spec
22 Oct 2013   #18
carwiz

Windows 7 Pro-x64
 
 

Sorry it took so long to get back. There wasn't much help in the system log--It stops after August of this year. You should change the option to overlay old event logs. (Or not delete them.) The application event log has a number of strange looking entries and you are correct that your Registry file is damaged. This may take a few steps to get to the root cause but let's make sure your system files are intact then we'll tackle the VMware/Blackberry/Daemon problems. You also have a missing service driver that may be part of USB services.

Start by running SFC /scannow from an elevated command prompt. The inline link points to the directions for running. Use Option Two. Be sure to run the command prompt "As Administrator". If you get errors during the scan, it may take several runs to fix the system files and sync the Registry. If you get a BSOD before SFC completes, reboot in safe mode and uninstall the Daemon Tools through Programs and Features. Reboot and try SFC again until no errors are shown on the console screen. It shouldn't take more than four runs so if you still get errors, report back with a copy of the console screen.
My System SpecsSystem Spec
22 Oct 2013   #19
WRCLA

Windows 7 Pro 64Bit
 
 

I did the sfc /scannow.

On the first run, I got verificatioin 100%.
My System SpecsSystem Spec
22 Oct 2013   #20
WRCLA

Windows 7 Pro 64Bit
 
 

Is this a good thing?
My System SpecsSystem Spec
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 Win7 Crashes. Not sure why. Please help.




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