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Windows 7: Win7 Crashes. Not sure why. Please help.

20 Oct 2013   #1
WRCLA

Windows 7 Pro 64Bit
 
 
Win7 Crashes. Not sure why. Please help.

My computer with win7 pro 64bit is crashing once or twice a day. I tried - win memory diagnostic, virus scan, sys file checker, registry cleaner (winaso). None worked. I think registry cleaner made it worse. Also I used registry cleaner (ccleaner) last month. So I think something is wrong with me registry.


My System SpecsSystem Spec
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20 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
20 Oct 2013   #3
WRCLA

Windows 7 Pro 64Bit
 
 

I tried the SF - Diagnostic Tool. It gathered my dump files. They are attach. Please take a look at them.
My System SpecsSystem Spec
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20 Oct 2013   #4
carwiz

Windows 7 Pro-x64
 
 

The dumps are caused by a hardware error but the WHEA record doesn't contain any parameters. This could be caused by catastrophic failure, memory faults in CPU cache or memory faults. Check your system temperatures, especially CPU temps. Also, follow the directions to capture system files and event logs. If you are overclocking, stop!
My System SpecsSystem Spec
21 Oct 2013   #5
WRCLA

Windows 7 Pro 64Bit
 
 

Probably not the temps. I got a huge thermo transfer for the cpu, gpu, psu. Also, I am not overclocking. When I checked the temps with SpeedFan, they all check out fine, way below the 100's (c), around the 33's (c).

Could you reply with what are in the dumps? For some reason, WinDbg does not install in my computer. Could it because of the VS12 installed in my computer?
My System SpecsSystem Spec
21 Oct 2013   #6
WRCLA

Windows 7 Pro 64Bit
 
 

A moment ago, my computer was about to crash. It stop for a while. Then it came back.

When it came back, Windows notified me the video card driver (Nvidia) recovered. Does this mean the video driver is the problem? Last driver update was on 9/12/13.
My System SpecsSystem Spec
21 Oct 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

This one?



In 90% of the cases, it is a hardware error. But that error is not possible to found by stress test, coz it is random in nature.

From the limited data you supplied, we cannot see the model of the card and the driver in use. You are suggested to post following the Blue Screen of Death (BSOD) Posting Instructions, once again; after post Win7 Crashes. Not sure why. Please help..
My System SpecsSystem Spec
21 Oct 2013   #8
carwiz

Windows 7 Pro-x64
 
 

I wouldn't rely on Speed Fan. Even your voltages are whacked according to that. Intel processors can fail if you exceed the +/-5% limit on voltages. Download and install HWInfo64 and see what that says but DO NOT run more than ONE temp monitor program at the same time.

Use the "Grab All" option in the BSOD instructions.
My System SpecsSystem Spec
21 Oct 2013   #9
WRCLA

Windows 7 Pro 64Bit
 
 

Arc - Yes. It was that, "Display driver stopped responding and has recovered".
My System SpecsSystem Spec
21 Oct 2013   #10
WRCLA

Windows 7 Pro 64Bit
 
 

Carwiz -

Wow! HWiNFO64 is thoroughly complete. Attached are the computer specs and readouts.
My System SpecsSystem Spec
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 Win7 Crashes. Not sure why. Please help.




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