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Windows 7: BSOD, don't know the reason.

20 Oct 2013   #1
dundy

Windows 7 home premium 64bit
 
 
BSOD, don't know the reason.

Hi, I'm having BSOD issues about 2 to 3 times a day, i really don't have any idea why it happens. I run windows 7 64bit.
Anyways heres the file, thanks in advance!


My System SpecsSystem Spec
.
21 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi dundy.

The laatest BSOD in the zip is of 07/10/2013, and that was caused by Core Temp - CPU temperature monitor.
Code:
BugCheck 50, {fffffa8015800000, 0, fffff8800a30161e, 2}

*** WARNING: Unable to verify timestamp for ALSysIO64.sys
*** ERROR: Module load completed but symbols could not be loaded for ALSysIO64.sys

Could not read faulting driver name
Probably caused by : ALSysIO64.sys ( ALSysIO64+361e )

Followup: MachineOwner
---------
So the starting point of troubleshooting is to observe how the computer is running without core temp installed.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Uninstall Core Temp. Observe how it is going. Let us know the results.
My System SpecsSystem Spec
21 Oct 2013   #3
dundy

Windows 7 home premium 64bit
 
 

Thanks for the help, i've followed your directions, unfortunately I still get BSODs. I'll upload a new file with this post and see if you can help me. Thank you.
My System SpecsSystem Spec
.

22 Oct 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

No new BSOD there, the last one is that one already checked.
My System SpecsSystem Spec
23 Oct 2013   #5
dundy

Windows 7 home premium 64bit
 
 

Hmmm. I might've uploaded the wrong one by mistake. The only things that startup with my computer are microsoft security essential and Nvidia gforce experience. I'll attatch a new file in case i messed up the last time. If not, is there anything else that affects ALSysIO64.sys? I couldn't find much on google. Thanks in advance.
My System SpecsSystem Spec
23 Oct 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
24 Oct 2013   #7
dundy

Windows 7 home premium 64bit
 
 

Alright, so it doesn't create minidump files, but I've set my pc not to autorestart and wrote down the error code. 0x000000F4.
I've looked on google for solutions but haven't found any that works for me. The full code would be Stop: 0x000000f4 (0x0000000000000003, 0xfffffA8008340060, 0xfffff8000317b7b0). I don't know if you'll be able to help me with that but ill post it anyways.
My System SpecsSystem Spec
24 Oct 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by dundy View Post
the error code. 0x000000F4.
It is storage related.

You have a SSD. 120 GB. I am not sure about the manufacturer. Make it sure that teh SSD is running with the up-to-date firmware. It is a MUST.

Get the AMD chipset drivers from AMD Chipset Drivers (not any RAID driver).

Also install Asmedia SATA Controller Driver V1.3.4.0 for Windows XP/Vista/7/8 32bit & 64bit, Version 1.3.4.0 from ASUSTeK Computer Inc. -Support- Drivers and Download M5A99X EVO R2.0, available under SATA.

Let us know the results.
My System SpecsSystem Spec
27 Oct 2013   #9
dundy

Windows 7 home premium 64bit
 
 

Allright, I,ve updated my firmware and everything seems to be fixed, thanks alot for the help Arc, really appreciated
My System SpecsSystem Spec
27 Oct 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news!

Let us know for any further issue.
My System SpecsSystem Spec
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 BSOD, don't know the reason.




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