Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random Restarts, Lockups, and BSODs

21 Oct 2013   #1
Davey1612

Windows 7 Home Premium x64 SP1
 
 
Random Restarts, Lockups, and BSODs

(Well then, as I was beginning to type this, my computer locked up once, then after rebooting I tried again and it randomly restarted on me, my luck, right?)

Hello. I have been experiencing lockups, restarts, and BSODs as of recent. My computer is 2-3 years old, and most of my information is located in my profile related to my system specs. This issue has begun occurring about a month or two ago, malwarebytes has had 2 full scans through my computer and has found nothing, Microsoft Security Essentials(My static antivirus) did not pick anything up as well. I've opened up my case and cleaned out the dust, I've given my hardware a good look over and noticed nothing out of the ordinary (no bulging capacitors, no dead fans) which is a bit disheartening. Usually I come here and read other posts for my issues, but this one I can -not- solve on my own, this is my 3rd day of attempting to diagnose my computer's problem and I don't think I'm getting anywhere. (Which is bad considering I have weekly papers to do for college classes as well, looks like I get to practice my handwriting in any case today.)
Help would be very much appreciated, thank you!


My System SpecsSystem Spec
.
21 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
21 Oct 2013   #3
Davey1612

Windows 7 Home Premium x64 SP1
 
 

Uploaded MSINFO32.nfo
My System SpecsSystem Spec
.

21 Oct 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Most probably you tried to re-install the network driver very shortly?

You need to do it, but not that version that you are trying. Get the Win7 and WinServer 2008 R2 Auto Installation Program dated 2013/9/24 from Realtek.

Yes, apparently network is an issue there.

Also, for display, install the NVIDIA DRIVERS 314.22WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

As it is an old branded desktop (more or less three years I guess), two information is very vital to know.

  • Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
  • Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
Let us know the results.
______________________________________________________________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 6, 8, 0}

Probably caused by : ndis.sys ( ndis!ndisMiniportIsr+4c )

Followup: MachineOwner
---------
jraid,mcdbus,iastor
My System SpecsSystem Spec
21 Oct 2013   #5
Davey1612

Windows 7 Home Premium x64 SP1
 
 

I'd like to add that opening tabs in waterfox is seeming to trigger lag for me before i preform this step you've instructed me, i'm currently probably going to have to reboot to fix this lag before i can do much else.
My System SpecsSystem Spec
21 Oct 2013   #6
Davey1612

Windows 7 Home Premium x64 SP1
 
 

I've completed the steps listed above.

I'm at 530 required on wattage and I have a 750 watt PSU, so that appears to be alright, uploading my snapshot of Speccy in this post.

Engaging in some gameplay to test if computer will freeze up now.

Computer restarted without prompt immediately after 10 minutes of gameplay on The Witcher 2 at High graphical quality default
My System SpecsSystem Spec
21 Oct 2013   #7
Davey1612

Windows 7 Home Premium x64 SP1
 
 

Just checked up on my 4 CPU fans, 2 of them are shot and one of the two is absolutely dead. This makes a lot more sense now, I won't call it though until I'm certain. I'm going to spend some time now investigating the nature of the fan failures and if they're recoverable at all.
My System SpecsSystem Spec
22 Oct 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Davey1612 View Post
Just checked up on my 4 CPU fans, 2 of them are shot and one of the two is absolutely dead. This makes a lot more sense now, I won't call it though until I'm certain. I'm going to spend some time now investigating the nature of the fan failures and if they're recoverable at all.
Yeah you need to take care of this immediately.
My System SpecsSystem Spec
22 Oct 2013   #9
Davey1612

Windows 7 Home Premium x64 SP1
 
 

Some good time fixing up the busted fans and everything is back in working order. Moral of the story, run the computer and watch the fans operate if unsure of fans. Thanks for the help, I'd probably not have checked the fans earlier the 2nd time if not for the assistance. My CPU is much happier now.
My System SpecsSystem Spec
22 Oct 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Really a great news!

Now observe how it is working. Take a time to observe, for at least seven days. If there is no more BSODs during that time, you may consider that it was the sole issue; and the case is solved.
My System SpecsSystem Spec
Reply

 Random Restarts, Lockups, and BSODs




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSODs and random lockups
Been getting BSODs and lockups at random past few months, usually only once a day at max, though today I've locked up twice and figured time to try and get to the bottom of it. It seems like this happened after a driver update for my graphic card a few months ago (v320 or something like that,...
BSOD Help and Support
Sudden and random BSOD's/Restarts/Lockups during gaming
Hello, My name is John and I'm a rather new guy around here. I was really hoping someone here can shed some much needed light upon the curse I have been suffering from for some time now that has me stumped. I've grown prone to random system complete lock-up's that cause my screen to go...
BSOD Help and Support
Random BSODs and restarts
I've recently had two BSODs, occurring once yesterday and once today. One occurred while gaming, the other during browsing of the internet. The entire system is around 2 years old, along with the Windows 7 Ultimate x64 OS. Never reinstalled the OS. I'm not sure what else to indicate, so please let...
BSOD Help and Support
Random restarts/lockups while gaming/testing
Hello, i am new to the forums! Well as the title says, i've been having some problems with my 2 month custom pc, i have tried quite a lot of things to solve these issues but they seem to keep reappearing, so i wanted to ask for some help. I used both windows 7 x64 ultimate cracked and retail...
BSOD Help and Support
BSODs, Lockups, Random reboots
This is a pretty new system. I had it built by a long-standing local PC shop with a very good rep, mostly because I didn't want to hassle with the typical issues of putting a new system together. And here I am having trouble.... System is Win 7 Home Premium, 64bit. The OS is original was...
BSOD Help and Support
Random lockups and BSODs
Hi. I built a new PC just under a year ago from individual parts that I bought (mostly new). It has been running fine with the very occasional lock-up and restart in games such as WoW and LOTRO. However, these random lock-ups have started to become more and more frequent over the last month and...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App