BSOD ntoskrnl.exe , All the Time !! Crash Address ntoskrnl.exe+80640

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  1. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #11

    Hey man , I've Installed Intel wifi Driver (from Laptop DVD Driver itself) , And I'm just using touch pad instead of mouse to test that thing !! I run Speccy and here is an image from summary tab (my normal usage , not gaming) :

    ps. I didn't update my Display Driver yet ! Should I get the driver from AMD website OR Msi ? Msi website still have 2008 Driver I guess !!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #12

    You can see that the computer is seriously overheating, and it must to crash if it runs a minimum stressful operation like gaming. Before any real damage, get it serviced.

    Get the air vents and fan grills cleaned, and re-apply the thermal paste.



    Let us know when it all are done.

    About the drivers, teh drivers available in the disc or with MSI ... all are old drivers. You need to get them from respective hardware manufacturer's sites.
      My Computer


  3. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #13

    I've just clean my Laptop , but Thermal paste is not my work , I can't open cooling system at all I just cleaned it's Fan with Hairdryer (On Cool for sure :)) and I guess it's now more better , Here is the summary from Speccy : (It was a little shocking for me !!! )
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #14

    Looks good; but as the thermal paste is not your work (it is not most of our work), I suggested you to get a servicing done.

    Anyway, you may observe the situation, how it is running now.
      My Computer


  5. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #15

    I played CIV V without a mouse NO BSOD !! I dunno if it's because of Heating or Mouse itself !! Or wifi driver that I just installed !! After playing , Speccy summary was about 72c for Display, 68c for Motherboard and 67c for CPU , but after a 5 min it just backs to normal !! It's weird for me !!
    Anyway it's looks good right now , I wanna install Mouse driver (I've just find it's CD Driver !) and attach mouse again for testing it ... I will report the situation as soon as possible.

    thanks a lot man
      My Computer


  6. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #16

    It's been a day that I've attached my mouse (after installing it's driver) and Till now there is no BSOD :) I even played Civ V with mouse for about an hour and No BSOD. But I'm still in Debug mode (), waiting for a BSOD !! If any happens I will report it here for sure.

    Thank you so much man
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    I suggest you to observe the situation for at least one week.
      My Computer


  8. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #18

    I guess there is no need to wait for one week !! I just got 5 BSODs it happens while Web surfing , windows log on , and while deleting some files !!! (all 5 in 15 min !!)

    Here is the info : (It's just gonna drive me crazy !!)

    PS. the only thing that changed today is my Laptop Cool Pad !!!
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #19

    TWO OF MY PREVIOUS SUGGESTIONS ARE NOT TAKEN AT ALL.

    First of all, Alcohol 120% is still present there.
    Code:
    StarWind AE Service    StarWindServiceAE    Stopped    Disabled    Own Process    c:\program files (x86)\alcohol soft\alcohol 120\starwind\starwindserviceae.exe    Normal    LocalSystem    0
    Code:
    Start Menu\Programs\Alcohol 120%    Public:Start Menu\Programs\Alcohol 120%    Public
    Next, the last 5 crash dumps are like a paradox. So much mismatch ... so much dissimilarity .... one indicates to virus infection or storage malfunction.
    Code:
    fffff800`063b09a8  fffff880`012d7e32 ataport!IdeTranslateCompletedRequest+0x236
    fffff800`063b0a38  fffff880`012de313 ataport!IdeStartNextDeviceRequest+0x16b
    fffff800`063b0a68  fffff880`0130aac1 PCIIDEX!AtaPortCompleteRequest+0x21
    fffff800`063b0aa8  fffff880`012ea1a0 ataport!WPP_MAIN_CB
    fffff800`063b0ad8  fffff880`012e0805 ataport!IdeProcessCompletedRequests+0x4d5
    fffff800`063b0b58  fffff880`012e02eb ataport!IdeSeverCompletedList+0x1b7
    fffff800`063b0b98  fffff880`012e0ab9 ataport!IdeGetInterruptState+0x39
    fffff800`063b0c08  fffff880`012e0104 ataport!IdePortCompletionDpc+0x1a8
    Scan the system for possible virus infection with the following programs; not with your installed Norton.


    Do some Disc checks.

    1. Reseat the sata and power.
    2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
    3. Seatool for dos: SeaTools | Seagate download
      Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

    One indicates to Mouse failure.
    Code:
    fffff800`00b9c420  fffff880`08b96250 mouhid!WPP_ThisDir_CTLGUID_MouHidTraceGuid+0x30
    fffff800`00b9c428  fffff880`08b96250 mouhid!WPP_ThisDir_CTLGUID_MouHidTraceGuid+0x30
    fffff800`00b9c5c0  fffff880`08b96250 mouhid!WPP_ThisDir_CTLGUID_MouHidTraceGuid+0x30
    fffff800`00b9c5c8  fffff880`08b96250 mouhid!WPP_ThisDir_CTLGUID_MouHidTraceGuid+0x30
    fffff800`00b9c728  fffff880`08b9209c mouhid!WPP_RECORDER_SF_+0x94
    fffff800`00b9c7b8  fffff880`08b93cd1 mouhid!MouHid_ReadComplete+0x6f5
    fffff800`00b9c7e0  fffff880`08b96250 mouhid!WPP_ThisDir_CTLGUID_MouHidTraceGuid+0x30
    How old the mouse is? Replace it with another one, at least as a test.

    One indicates to display failure.
    Code:
    fffff880`027921f8  fffff880`05de0d66Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0xf6d66
    The driver is old enough. Update your ATI/AMD display driver to the latest WHQL.
    You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


    During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

    One indicates to the network driver that we already updated, at least I suggested.
    Code:
    fffff880`0331b1b0  fffff880`06b342c0Unable to load image \SystemRoot\system32\DRIVERS\NETw5s64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETw5s64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
     NETw5s64+0x2fa2c0
    Well!!! Extremely well!!! This suggestion is not taken at all!!!!!
    Code:
    fffff880`0683a000 fffff880`06ee7000   NETw5s64 T (no symbols)           
        Loaded symbol image file: NETw5s64.sys
        Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys
        Image name: NETw5s64.sys
        Timestamp:        Wed Sep 16 01:10:39 2009 (4AAFEDB7)
        CheckSum:         006A6E93
        ImageSize:        006AD000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    If you dont take the suggestions, there is no logical ground to ask for it.

    Then .... what more I can do for you ????? I was trying to minimize the issue, but that is YOUR issue, and no co-operation from your part. !!!!
      My Computer


  10. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #20

    Hey man , I'm sooooo sorry , I thought I'm doing every single of your suggestions There was no Alcohol 120% in Add Remove list so I just thought I don't have any ! but that was still in my start menu , I'm really sorry I've just delete files from Alcohol 120% (from C and Start) , I've download and Run Anti-Rootkit from Kaspersky And No threat found ! Should I have to do it again with windows defend too ?
    About my mouse , It's from 2009 I guess cause it came with Msi laptop , by the way I've changed that with newer one for testing.
    and about the network driver , I didn't have the program installed before but I did install that from Laptop DVD Driver 2 days ago , but as you said I have to update to the newer version , I WILL do that for sure.
    right now I'm downloading AMD Display driver , And I will update this too.
    I dunno much about disk check so I will read the tutorial and I'm gonna do this too.

    Again I'm sooo sorry , I thought I'm doing good , I just didn't know it ... Sorry man
      My Computer


 
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