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Windows 7: BSOD ntoskrnl.exe , All the Time !! Crash Address ntoskrnl.exe+80640

21 Oct 2013   #1
seanmir

Windows 7 Ultimate x64
 
 
BSOD ntoskrnl.exe , All the Time !! Crash Address ntoskrnl.exe+80640

Jan 2014
//-------------------------------------------
How to Solve :
1- I've uninstalled my windows and recover my laptop with recovery DVD to it's original factory state.(original windows )
2- Never installed Norton internet security again , I'm using Microsoft Security Essentials now.
3- Updated my Graphic Card Driver , Intel Wifi Driver , Sound Card Driver And some other drivers ...
It's been two months now with no BSOD ... Thanks to dear Arc and gregrocker
Thank you guys
//-------------------------------------------
Oct 2013
//-------------------------------------------
Hi guys , It's almost a year that I have problems with BSODs , it use to be Atikmdag BSOD but I solve that with updating my Graphic card Driver and Changing Atikmdag.sys file in Windows System32 folder. But now it's about 3 months that I get ntoskrnl.exe BSODs !! in lot's of situations !! Web surfing , Windows log on , Working with Unity , Working with files and ... Really lot's of Times , Even in Safe Mode with Networking !! I guess it's because of my Network driver because I got BSOD in Safe Mode with Network but I never got a BSOD in normal Safe mode , BTW I dunno how to solve it !!

Please Help me , these BSODs are sooooooooo annoying

Here is my System Specs :
It's Msi GX640
CPU : Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
Main : MICRO-STAR INTERNATIONAL CO., LTD MS-1656
Bios : BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10
Memory : 4.00 GB
HDD : ST9500420AS ATA Device
Sound Card : (1) AMD High Definition Audio Device (2) High Definition Audio Device
Graphic : ATI Mobility Radeon HD 5800 Series - 5880 1GB GDDR5
OS : Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

it's weird that I've finished writing this without a BSOD !!!!

Here is the Zip file Created with SF Diagnostic Tool :


My System SpecsSystem Spec
.
21 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
fffff800`00b9cc48  fffff880`010b75fcUnable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 sptd+0x4b5fc
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Alcohol 120% at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Next uninstall Virtual CloneDrive, as vclone.sys is as fatal as SPTD.sys, too.


After doing these two, report the situation back.
My System SpecsSystem Spec
22 Oct 2013   #3
seanmir

Windows 7 Ultimate x64
 
 

Thank you so much , There is no BSODs anymore , but I'm gonna wait for some days to make sure of it if any BSOD happens again I will report it here .

Thanks again
My System SpecsSystem Spec
.

22 Oct 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, take your time
My System SpecsSystem Spec
23 Oct 2013   #5
seanmir

Windows 7 Ultimate x64
 
 

Hey guys, I just got another BSOD !
Here is my Info :
My System SpecsSystem Spec
23 Oct 2013   #6
seanmir

Windows 7 Ultimate x64
 
 

4 More BSODs while playing !!
Every single game will cause BSOD , after a minute or two

Here is the files :
My System SpecsSystem Spec
23 Oct 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Wifi driver is failing here.
Code:
fffff800`00b9c1d8  fffff880`05460679Unable to load image \SystemRoot\system32\DRIVERS\netw5v64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
 netw5v64+0x1ef679
Yours is Intel(R) WiFi Link 5100 AGN. Download and install Intel® PROSet/Wireless Software and Drivers for Windows which works with Intel® WiFi Link 5100 products.

What is the keyboard/mouse you use? If those need any driver (I am not sure) update those too. And, how old the mouse is?

Let us know upto that point.
chipset+bios
My System SpecsSystem Spec
23 Oct 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

For the game crashes, those are display failure, apparently, and you need to update the display driver.

But an old laptop should not be a nice and safe gaming platform by its own virtue. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
My System SpecsSystem Spec
23 Oct 2013   #9
seanmir

Windows 7 Ultimate x64
 
 

It's a Msi mouse bundle with Laptop itself , there is a CD Driver for the mouse , should I have to install it ?
Should I update My Display driver too ?
I will install Intel wifi driver and check my Laptop heat with that program.
I will report it as soon as possible.
Thanks for your replies man
My System SpecsSystem Spec
23 Oct 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You must to update the display and network drivers. It would be the best if you can update the chipset driver from MSI's website. I tried to search spoviding your model name in MSI's site, but as I am not very aware of that site, I failed to find any. You must have a better luck there

About the mouse, I would suggest you to use any other one as a test basis at least.
My System SpecsSystem Spec
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 BSOD ntoskrnl.exe , All the Time !! Crash Address ntoskrnl.exe+80640




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