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Windows 7: BSOD after computer is loaded for around 3 minutes. ntoskrnl.exe

21 Oct 2013   #1
ConquerorG

Windows 7
 
 
BSOD after computer is loaded for around 3 minutes. ntoskrnl.exe

I have had an ongoing issue with my computer ever since I got it over a year ago. I get BSOD 'randomly' when I turn on my computer. It can happen each month or it may take a rest and not do it for three months. It will crash hard and often and then be perfectly fine. Every time you restart the computer it will BSOD until you can shut the computer down properly. Then I just start the computer up after a time and it's totally fine. It only blue screens right when windows loads or when I first load a browser (Chrome and IE).

I've checked the following:
RealTemp - all temperatures are fine.
WD Diagnosis - no errors on my hard drive
MemTest (with Windows loaded, not on boot) - no errors to report
No viruses found with Microsoft Security Essentials (and using others)
I've done Check Disk and looked into the errors and I get nowhere.

Here is the latest dump file:

Symbol search path is: src*c\symbols*http://msdl.microsoft.com/download/s...wnload/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`02e63000 PsLoadedModuleList = 0xfffff800`030a66d0
Debug session time: Mon Oct 21 18:50:01.932 2013 (UTC - 4:00)
System Uptime: 0 days 0:00:23.150
Loading Kernel Symbols
...............................................................
.............................................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002edbeb0, fffff880025c9760, 0}

Probably caused by : win32k.sys ( win32k!xxxRealSleepThread+257 )

Followup: MachineOwner
---------

The following is from BlueScreenView. It recorded the crashes. I have edited it taking away the file names and useless info. I'm hoping it will help.


SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02edbeb0 fffff880`025c9760 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75bc0

PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff880`05867938 00000000`00000001 fffff800`0253e6f6 00000000`00000002 wmiacpi.sys wmiacpi.sys+2bb4938 x64 ntoskrnl.exe+75bc0

DRIVER_CORRUPTED_EXPOOL 0x000000c5 fffff800`13043980 00000000`00000002 00000000`00000001 fffff800`02ff80f8 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75bc0

PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff880`0ab91938 00000000`00000001 fffff800`0313d6f6 00000000`00000002 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18247 (win7sp1_gdr.130828-1532) x64 ntoskrnl.exe+75bc0

KMODE_EXCEPTION_NOT_HANDLED 0x0000001e 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 nvlddmkm.sys nvlddmkm.sys+5e17c0 x64 ntoskrnl.exe+75b90 C

NTFS_FILE_SYSTEM 0x00000024 00000000`001904fb fffff880`025d31a8 fffff880`025d2a00 fffff880`012316c7 Ntfs.sys Ntfs.sys+186c7 x64 ntoskrnl.exe+75bc0

DRIVER_VERIFIER_DETECTED_VIOLATION 0x000000c4 00000000`00001001 fffff880`0178a160 fffffa80`0a3428b0 00000000`00000000 tcpip.sys tcpip.sys+18a160 x64 ntoskrnl.exe+75bc0


My System SpecsSystem Spec
.
22 Oct 2013   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 


Hello and welcome Conqueror mate Imust tell you straight away I ma no expert at anything much and certainly notthat data you have listed. I have seen several references in other places andin Wikipedia to this ntoskrnl.exe being to do with HDD and RAM problems http://en.wikipedia.org/wiki/Ntoskrnl.exe

So what I might suggest is that yourun a drive test and then a memtest to eliminate them. I have looked for the WD test but the site is terribly convoluted but I think this is the one you want WD Support / Downloads / SATA & SAS / WD Black

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.htmlthisone you will need to make a bootable disk set the BIOS to optical (or USB ifpreferred) boot the machine and let it run for at LEAST 8 passes unless theerrors come up straight away. Takes fair time to complete and some leave itrunning overnight.
My System SpecsSystem Spec
22 Oct 2013   #3
ConquerorG

Windows 7
 
 

thanks ICit2lol. I will try the Memtest on reboot and redo the WD Diagnosis tool.
My System SpecsSystem Spec
.

25 Oct 2013   #4
ConquerorG

Windows 7
 
 

I had another crash. This occurred when logging into Steam just after startup. I couldn't find the crash dump file. The only thing I changed was unchecking 'Overwrite any existing file' under System Properties -> Advanced -> Startup and Recovery -> System Failure.

I did record the blue screen. nvlddmkm.sys with a 7E bug code. This looks like it has something to do with the nVidia drivers. I had updated the drives not too long ago and they should be the newest ones. I've checked and my video card drivers are up-to-date.

I ran Memtest to no avail. It did not find any errors. I will keep on searching. I read an interesting thread where someone with a similar problem was asked to check connections between the motherboard and their hard drive and RAM. I do take this computer to LAN parties, but have never experienced the issue directly after moving the computer. I still can not find a commonality between the crashes.
My System SpecsSystem Spec
25 Oct 2013   #5
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

No mate generally folks are advised to reseat the leads cards sticks etc and while you are at it tyr this

Now as for the slots to clean them use astrip of old credit card about 1/2 inch wide nip the corners off one end - preferably round them offhold apiece of thin lint free cloth over the end dab on some form of alcohol - isopropyl alcohol (what we swab the skin with before an injection) is good and GENTLY swipe along the slots.

This can also be done for the GPU slot/s.
My System SpecsSystem Spec
25 Oct 2013   #6
carwiz

Windows 7 Pro-x64
 
 

Are you running AVG antivirus? Those errors are common for a system that has poorly written or out of date drivers. There's a few drivers that wonder all over memory and can damage your file system.

Follow the instructions at the top of this thread. Or click here: Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
25 Oct 2013   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by carwiz View Post
Are you running AVG antivirus? Those errors are common for a system that has poorly written or out of date drivers. There's a few drivers that wonder all over memory and can damage your file system.

Follow the instructions at the top of this thread. Or click here: Blue Screen of Death (BSOD) Posting Instructions
Hmm well Wizz Conquerer has MSE in the specs that is not to say there isn't some AVG crap lying around eh?
Personally I would have a look though the registry as I find it is a nasty little piece to get rid of thoroughly and I have found the only way through the registry I have found too that even Revo can leave stuff behind there.

See at the moment I have McAfee sitting there which is shortly coming out as I have obviously downloaded something unwittingly and it has crept in.
My System SpecsSystem Spec
25 Oct 2013   #8
carwiz

Windows 7 Pro-x64
 
 

The OP won't get any help if he doesn't upload the necessary files. Trying to debug the system without them is like chasing a bat in a dark cave. A total waste of time.
My System SpecsSystem Spec
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 BSOD after computer is loaded for around 3 minutes. ntoskrnl.exe




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