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Windows 7: BSOD when rebooting with a USB connected, 0x000000c5

22 Oct 2013   #1
Zackarak

Windows 7 64 bit
 
 
BSOD when rebooting with a USB connected, 0x000000c5

Lately whenever i connect my android phone to the computer i get a BSOD. Asmedia USB3 Host controller seemed to be the culprit. Yesterday I formatted the computer and disabled USB3 in BIOS. I'm not using the USB3 Ports at all. Today i received a BSOD when i rebooted the computer while an USB stick was connected.


My System SpecsSystem Spec
.
22 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_CORRUPTED_EXPOOL (c5)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is
caused by drivers that have corrupted the system pool.  Run the driver
verifier against any new (or suspect) drivers, and if that doesn't turn up
the culprit, then use gflags to enable special pool.
Arguments:
Arg1: fffffa414341434c, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff80002a11147, address which referenced memory
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Plus, Uninstall Virtual VloneDrive. The SCSI adapter (vclone.sys) installed by such a program may cause any type of system instability.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
My System SpecsSystem Spec
22 Oct 2013   #3
Zackarak

Windows 7 64 bit
 
 

I ran the Verifier and selected ntoskrnl.exe. I received a BSoD after restarting and was stuck in a boot loop.

The ScpVBus.sys is a driver to make a PS3 Controller work with the computer. I uninstalled that and restarted with the Verifier and the BSoD didnt occur.

Is there any good alternative to Virtual CloneDrive/Daemon tools? As sometimes I need to mount an image to install.
My System SpecsSystem Spec
.

22 Oct 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Zackarak View Post
I ran the Verifier and selected ntoskrnl.exe.
Not a good job. Nothing that is provided by microsoft is not to select.
Quote   Quote: Originally Posted by Zackarak View Post
I received a BSoD after restarting and was stuck in a boot loop.

The ScpVBus.sys is a driver to make a PS3 Controller work with the computer. I uninstalled that and restarted with the Verifier and the BSoD didnt occur.
Good news. Now let the computer run normally. Let us know how it is running, after a few days.

Quote   Quote: Originally Posted by Zackarak View Post
Is there any good alternative to Virtual CloneDrive/Daemon tools? As sometimes I need to mount an image to install.
No good alternative. All are equally problematic. You use 7-zip; or Winrar. Those programs can extract any disc image, and so are able to do the job similarly.
My System SpecsSystem Spec
23 Oct 2013   #5
Zackarak

Windows 7 64 bit
 
 

No BSoD but i got a pop up "Windows Explorer has stopped working" This has happened before and this time it happened on a newly installed OS. Does seem to happen randomly. Not sure if it's any of the Context Menu Handler?

My System SpecsSystem Spec
23 Oct 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Do you know the source of inject.dll? If so, uninstall that program.

Scan the system for possible virus infection with the following programs.
Also follow it: Troubleshooting Explorer.exe Crashing Issues

Let us know the results.
My System SpecsSystem Spec
23 Oct 2013   #7
Zackarak

Windows 7 64 bit
 
 

I don't know the source of inject.dll. I'll search around if i can find something.

I downloaded the Registry fix and if it happens again I'll upload the dump file.
My System SpecsSystem Spec
23 Oct 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Zackarak View Post
I don't know the source of inject.dll. I'll search around if i can find something.

I downloaded the Registry fix and if it happens again I'll upload the dump file.
Dont do it.

If needed, go for another clean reinstall after scanning with TDSSKiller, but not use any registry fix downloaded from internet.
My System SpecsSystem Spec
23 Oct 2013   #9
Zackarak

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by Zackarak View Post
I don't know the source of inject.dll. I'll search around if i can find something.

I downloaded the Registry fix and if it happens again I'll upload the dump file.
Dont do it.

If needed, go for another clean reinstall after scanning with TDSSKiller, but not use any registry fix downloaded from internet.
I meant the registry fix in step 5 from this thread Troubleshooting Explorer.exe Crashing Issues
My System SpecsSystem Spec
23 Oct 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OH! That is OK.

The fixes available form various sites are not trustworthy. Specially the sites providing online registry scanners etc.
My System SpecsSystem Spec
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