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Windows 7: Spontaneous BSOD

22 Oct 2013   #1
alrosalie

NY
 
 
Spontaneous BSOD

I had been having this problem a few months back, but it was fixed by defragmenting the hard drive. I don't think that was a permanent fix, however, because my computer BSOD'ed about ten minutes ago for no known reason. I've read that the "deaddead" code means it was a manual shutdown, but I didn't press the scroll lock key to initiate it. I have a Sony Vaio S series running Windows 7.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: deaddead
BCP1: 000000000F000101
BCP2: 0000000001A700AC
BCP3: 0000000012A70000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102213-26738-01.dmp
C:\Users\Alice\AppData\Local\Temp\WER-45115-0.sysdata.xml


My System SpecsSystem Spec
.
22 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi alrosalie.

Theoretically a BugCheck DEADDEAD is MANUALLY_INITIATED_CRASH1. This indicates that the user deliberately initiated a crash dump from either the kernel debugger or the keyboard.

But in this case it appears that the network drivers are somehow involved with the BSOD.

Download and install Intel® PROSet/Wireless Software and Drivers for Windows 7 which works for your Intel® Centrino® Advanced-N 623.

Also, update the touchpad driver from Drivers | Synaptics. Make it sure that the touchpad and the keyboard is properly working.

Then let us know how the computer is running.
___________________________________________________________________________________________________
Code:
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck DEADDEAD, {f000101, 1a700ac, 12a70000, 0}

Probably caused by : NETwNs64.sys ( NETwNs64+1f622b )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MANUALLY_INITIATED_CRASH1 (deaddead)
The user manually initiated this crash dump.
Arguments:
Arg1: 000000000f000101
Arg2: 0000000001a700ac
Arg3: 0000000012a70000
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xDEADDEAD

PROCESS_NAME:  System

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF880009EFFB0

LAST_CONTROL_TRANSFER:  from fffff8800628e22b to fffff80002ec6bc0

STACK_TEXT:  
fffff880`009e8638 fffff880`0628e22b : 00000000`deaddead 00000000`0f000101 00000000`01a700ac 00000000`12a70000 : nt!KeBugCheckEx
fffff880`009e8640 00000000`deaddead : 00000000`0f000101 00000000`01a700ac 00000000`12a70000 00000000`00000000 : NETwNs64+0x1f622b
fffff880`009e8648 00000000`0f000101 : 00000000`01a700ac 00000000`12a70000 00000000`00000000 fffff880`0628e02e : 0xdeaddead
fffff880`009e8650 00000000`01a700ac : 00000000`12a70000 00000000`00000000 fffff880`0628e02e fffffa80`092ea670 : 0xf000101
fffff880`009e8658 00000000`12a70000 : 00000000`00000000 fffff880`0628e02e fffffa80`092ea670 00000000`00000000 : 0x1a700ac
fffff880`009e8660 00000000`00000000 : fffff880`0628e02e fffffa80`092ea670 00000000`00000000 00000000`000004df : 0x12a70000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETwNs64+1f622b
fffff880`0628e22b ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  NETwNs64+1f622b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETwNs64

IMAGE_NAME:  NETwNs64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4f0ab707

FAILURE_BUCKET_ID:  X64_0xDEADDEAD_NETwNs64+1f622b

BUCKET_ID:  X64_0xDEADDEAD_NETwNs64+1f622b

Followup: MachineOwner
---------

1: kd> lmvm NETwNs64
start             end                 module name
fffff880`06098000 fffff880`06bce000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Mon Jan 09 15:14:39 2012 (4F0AB707)
    CheckSum:         00AF00B8
    ImageSize:        00B36000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
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