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BSOD while streaming on DisplayPort attached monitor?
Hello & thank you in advance for your assistance.
A month ago I installed a new Sapphire HD Radeon 7790 1GB DDR5 Dual-X OC GPU & began experiencing BSOD issues with driver atikmdag.sys. Would quite often go as long as a week between BSOD.
The BSOD seems to be associated with DisplayPort attached monitor. Have two monitors attached via Dual DVI which work fine. Can stream no problem. The third monitor which is attached via DisplayPort seems to be the culprit. Streaming The Mentalist on CBS.com last night on that monitor & it crashed right away. Watched Mentalist on another monitor with ease.
Have been working my way thru AMD Article Number: 27116 attempting to resolve this myself. Several driver versions with same results. Always use the AMD uninstall utility (restart), Driver Sweeper (restart) & CCleaner for good measure before installing next driver. BIOS is current as are Windows 7 updates. Have a 500W PSU, the GPU came overclocked from the factory & I did down clock for a short time which did not help. The GPU runs cool in the low 40's, the new PSU runs about 20 degrees hotter than the Dell OEM PSU. But it was crashing before with the cooler running 360W Dell PSU. Sapphire recommends a 500W PSU for this GPU even tho the 7790 uses less energy than the ATI Radeon 4850 it replaced.
Purchased a new SSD & this past weekend performed a clean install of Windows, went very well. Windows found all the drivers, even for the new Sound Card. The Intel Driver Update Utility says there are newer Chipset Drivers avail (RAID drivers too?). But I had the newer Chipset drivers before the fresh install of Windows & it was crashing then.
So I have no idea where to go from here. Suppose replacing the displayport cable then contacting Sapphire for a replacement GPU are the next steps.
Here is a paste from the memorydump file to go along with the SF Diagnostic ZIP:
Code:ADDITIONAL_DEBUG_TEXT: Use '!findthebuild' command to search for the target build information. If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols. FAULTING_MODULE: fffff80002a07000 nt DEBUG_FLR_IMAGE_TIMESTAMP: 516d7857 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA0000001 CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff8800485a9ac to fffff80002a7cbc0 STACK_TEXT: fffff880`02ffd738 fffff880`0485a9ac : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx fffff880`02ffd740 fffff880`0486e947 : 00000000`00000000 fffff880`02ffdab8 fffffa80`0c0a9ba0 fffff880`0560c48b : atikmdag+0x239ac fffff880`02ffd780 fffff880`048b60e4 : 00000000`00000000 fffffa80`0cbe8af0 fffffa80`0c0a9410 fffffa80`0c156000 : atikmdag+0x37947 fffff880`02ffd7b0 fffff880`048b750e : fffffa80`0c156f40 fffff880`0486c569 fffffa80`0c052cb0 fffffa80`0c156000 : atikmdag+0x7f0e4 fffff880`02ffd830 fffff880`048b764d : fffffa80`0c067840 fffff880`02ffd9b1 00000000`00000000 00000000`00000000 : atikmdag+0x8050e fffff880`02ffd8b0 fffff880`048b772a : fffffa80`0c0a9410 fffffa80`0c037000 00000000`00000000 fffffa80`0c0a9bb8 : atikmdag+0x8064d fffff880`02ffd8f0 fffff880`048b784d : fffffa80`0c037000 00000000`00000000 fffffa80`00000000 fffff880`0486e1b9 : atikmdag+0x8072a fffff880`02ffda10 fffff880`048bf141 : fffffa80`0c0381b0 fffff880`02ffdaf9 fffffa80`0c037000 fffff880`00000002 : atikmdag+0x8084d fffff880`02ffda60 fffff880`048b4ae0 : fffffa80`00000000 fffffa80`0c037000 00000000`00000001 00000000`00000001 : atikmdag+0x88141 fffff880`02ffdb60 fffff880`0485c536 : fffffa80`0b53a140 fffffa80`0a467540 00000000`003e4ab9 00000000`00000000 : atikmdag+0x7dae0 fffff880`02ffdb90 fffff880`04206fcf : fffff880`02fd5180 00000000`00000000 00002e51`fce51ab2 fffff880`02fe00c0 : atikmdag+0x25536 fffff880`02ffdbc0 fffff800`02a78a1c : fffff880`02fd5180 fffff880`02ffdc70 fffffa80`0a467540 fffff880`02fe00c0 : atikmpag+0x6fcf fffff880`02ffdbf0 fffff800`02a748a2 : fffff880`02fd5180 fffff880`00000001 00000000`00000001 fffff880`00000000 : nt!KeSynchronizeExecution+0x5ec fffff880`02ffdd80 00000000`00000000 : fffff880`02ffe000 fffff880`02ff8000 fffff880`02ffdd40 00000000`00000000 : nt!KiCpuId+0x6d2 STACK_COMMAND: kb FOLLOWUP_IP: atikmdag+239ac fffff880`0485a9ac cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: atikmdag+239ac FOLLOWUP_NAME: MachineOwner MODULE_NAME: atikmdag IMAGE_NAME: atikmdag.sys BUCKET_ID: WRONG_SYMBOLS Followup: MachineOwner
Last edited by newpgm; 23 Oct 2013 at 16:10.