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Windows 7: BSOD when playing video(youtube or netflix) new motherboard

23 Oct 2013   #1
woofer212

windows 7 home premium
 
 
BSOD when playing video(youtube or netflix) new motherboard

New computer to me anyway. random bsod with restart. started out as an h8-1211 hp machine but had a bad mobo. please help.




Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008B778F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102313-31824-01.dmp
C:\Users\drew\AppData\Local\Temp\WER-58983-0.sysdata.xml

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My System SpecsSystem Spec
.
23 Oct 2013   #2
carwiz

Windows 7 Pro-x64
 
 

It would appear that the motherboard or CPU is still hosed. The dump indicates a hardware failure caused by a third party devise on the CPU bus. In this case, the event log supports this and points to the Northbridge bus. This may be caused by the CPU not being properly seated or damaged/dirty contacts. (Perhaps thermal paste on the contacts.) If you are not familiar with removing, cleaning contacts and reinstalling a CPU, you should get help from a competent PC specialist to examine the CPU and socket contacts.

Code:
 
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8006fbea08
Section       @ fffffa8006fbeb90
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xba00001000020c0f
Code:
 
Event[5481]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2013-10-23T18:56:58.637
  Event ID: 20
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: drew-HP
  Description: 
A fatal hardware error has occurred.
Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: Sync Error
Processor ID: 0
The details view of this entry contains further information.
Event[5482]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2013-10-23T18:56:58.637
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: drew-HP
  Description: 
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor ID: 4
My System SpecsSystem Spec
24 Oct 2013   #3
woofer212

windows 7 home premium
 
 

ok so i turned the resolution down and it seems to be stable. the gpu was getting to around 54 degrees Celsius and then it would restart. I will look into the cpu seating thing although the contacts appeared clean when i switched mobos.
My System SpecsSystem Spec
.

26 Oct 2013   #4
woofer212

windows 7 home premium
 
 

it still randomly bsods with the same error even when not doing anything. sucks thats a brand new board.
My System SpecsSystem Spec
27 Oct 2013   #5
woofer212

windows 7 home premium
 
 

again
My System SpecsSystem Spec
27 Oct 2013   #6
carwiz

Windows 7 Pro-x64
 
 

Same error, same place.

Event[9352]:
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2013-10-27T17:54:08.958
Event ID: 20
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: drew-HP
Description:
A fatal hardware error has occurred.
Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: Sync Error
Processor ID: 0
The details view of this entry contains further information.
Event[9353]:
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2013-10-27T17:54:08.958
Event ID: 18
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: drew-HP
Description:
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor ID: 4

===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa800a739a08
Section @ fffffa800a739b90
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)
Status : 0xba00001000020c0f
My System SpecsSystem Spec
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 BSOD when playing video(youtube or netflix) new motherboard




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