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Windows 7: I got this cdd.dll's BSOD

25 Oct 2013   #1
DeMoN3

Windows 7 Professional x64
 
 
I got this cdd.dll's BSOD

Hi guys.

From some days, sometimes, I got this cdd.dll's BSOD. How can I solve it?

I try with sfc /scannow (with some errors, I've the logs) and I dumped the bsod...they're attached to this post.

Thank you for the help


edit: sfc log is huge (about 7MB), so I'll upload it only if you really need it


My System SpecsSystem Spec
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26 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c4f3c350, 1, fffff96000738e38, 0}


Could not read faulting driver name
Probably caused by : cdd.dll ( cdd!BitBltBitmap+228 )

Followup: MachineOwner
---------
cdd.dll is display related element. Actually cdd stands for Canonical Display Driver. So, this BSOD indicates to somehow graphics failure.

And a deeper search reveals that the AMD display driver is failing.
Code:
fffff880`0b120968  fffff880`04efddc1Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x2eedc1
It more reveals that the driver is outdated, which may be one of the causes of the display failure.
Code:
fffff880`04152000 fffff880`041b1000   atikmpag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Sat Nov 17 01:09:13 2012 (50A69661)
    CheckSum:         00058D88
    ImageSize:        0005F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update your ATI/AMD display driver to the latest WHQL.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Let us know the results.
My System SpecsSystem Spec
28 Oct 2013   #3
DeMoN3

Windows 7 Professional x64
 
 

Ok, thank you. Now I'm downloading the latest driver (but it's really strange that they're so much outdate, I formatted and re-installed my OS (and drivers too) in August...

Furthermore: today I got another BSOD, about rdyboosts.sys ...do you think that those errors are linked each other?
My System SpecsSystem Spec
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28 Oct 2013   #4
DeMoN3

Windows 7 Professional x64
 
 

Hi again.

I'm installing the new driver downloaded from ATi's website, but it's a "legacy" driver and it tells me that my drivers are already updated. Probably it's due to the fact that my graphic card (HD4870) is a little old
My System SpecsSystem Spec
28 Oct 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

How old teh card is? Does it not support the newer drivers?
My System SpecsSystem Spec
28 Oct 2013   #6
DeMoN3

Windows 7 Professional x64
 
 

Radeon HD 4000 Series - Wikipedia, the free encyclopedia

HD Series were released in 2008. If I choose HD 4xxx series from ATi's website it shows me this legacy driver (for HD <=4xxx series)

Probably, for xmas, I'll buy a new vga, but for the moment I've to hold this one
My System SpecsSystem Spec
Reply

 I got this cdd.dll's BSOD




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