BSOD in Toshiba Laptop with AMD Radeon Graphics


  1. Posts : 2
    Windows 64bit
       #1

    BSOD in Toshiba Laptop with AMD Radeon Graphics


    Hello,

    while playing games I have noticed my brother's laptop screen freezes, showing physical dumping reports.
    it happened before but not as much as its happening today.

    I cannot run my laptop in normal window mode. It only starts in "safe mode".
    The message appears is as:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA800A5EE4E0
    BCP2: FFFFF88005507910
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\102713-30154-01.dmp
    C:\Users\Sharif\AppData\Local\Temp\WER-119293-0.sysdata.xml

    Read our privacy statement online:
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    C:\windows\system32\en-US\erofflps.txt


    I've collected all the necessary information as instructed in this forum. I dont have much technical knowledge. Please help me solve my problem.
      My Computer


  2. Posts : 2
    Windows 64bit
    Thread Starter
       #2

    Well, I used to play a lot games all together. Today I was trying Splinter Cell Blacklist. Unfortunately I could not even play for 5 mins and the bad thing just happened!
    By the way I am using Windows 7 64 bit Home+AMD Radeon HD 7670M+6GB RAM+500GB HDD. In my laptop there are many installed games like Assassin's Creed III, Far Cry III, Call of Duty etc. Also I am using Clone Drive and software like AutoCAD 2013 (which I just uninstalled), MAtLAB etc.
    Does it have anything to do with these? Or do I need to repair my OS?
    I am really confused?
      My Computer


 

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