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BSOD in Toshiba Laptop with AMD Radeon Graphics
Hello,
while playing games I have noticed my brother's laptop screen freezes, showing physical dumping reports.
it happened before but not as much as its happening today.
I cannot run my laptop in normal window mode. It only starts in "safe mode".
The message appears is as:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A5EE4E0
BCP2: FFFFF88005507910
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\102713-30154-01.dmp
C:\Users\Sharif\AppData\Local\Temp\WER-119293-0.sysdata.xml
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I've collected all the necessary information as instructed in this forum. I dont have much technical knowledge. Please help me solve my problem.