BSOD; fairly new system

renren · 27 Oct 2013

Random BSOD, im not there to see it first hand as this is a pc belonging to my relatives, They say they are getting BSOD's

Many thanks.

I hope the zip is ok, it kept telling me there were duplicate files.

ICIT2LOL · 27 Oct 2013

renren are the specs below the machine you are asking about if not can we get them and can you run Speccy on that machine if possible and find out the temps please.

If it will go into safe mode please run these

https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

https://www.sevenforums.com/tutorials/433-disk-check.html

renren · 27 Oct 2013

Using RealTemp and Prime95 have these temp in the below image. scannow showed no integrity violations. Will post back on the diskcheck and speccy

renren · 27 Oct 2013

chckdsk reported no errors or issues.

FInd speccy printout as attatched

ICIT2LOL · 27 Oct 2013

Ok mate temps really good try running the main security full scan and then these delete any rubbish you find

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

(download from bleeping computer)

Now to make posting screen shots easier try this Screenshots and Files - Upload and Post in Seven Forums

renren · 29 Oct 2013

All clean.

I have talked to my relatives more.

BSODs tend to happen when printing PDFs. I shall try reinstalling adobe acro and the printer drivers.

ICIT2LOL · 30 Oct 2013

renren mate still run those scans plus a full scan with the main security. Just out of curiosity what is your main security program??

renren · 30 Oct 2013

Oh they use viper

Internet Security essentials | VIPRE Internet Security