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Windows 7: Intermittent BSOD Bugcheck code 0x3b

28 Oct 2013   #11
rathburnmd1

Windows 7 64 Bit
 
 

Yeah, that is what I figured. I am doing my normal thing of playing game with a stream open on another window and lots of firefox tabs open. Is it vitally important to do 8 passes of memtest or if I run it for 8 or so hours overnight will that suffice?


My System SpecsSystem Spec
.
28 Oct 2013   #12
YoYo155

Windows 10
 
 

It's really up to you, it's your PC at the end of the day.
We tend to recommend a minimum of seven passes to gain at least some sort of confirmation
about the state of the RAM / slots.
I can tell you this though, RAM issues are usually all over the plac which isn't the situation we are dealing with
at the moment but we need to establish a baseline.
My System SpecsSystem Spec
28 Oct 2013   #13
rathburnmd1

Windows 7 64 Bit
 
 

Okay, I will run it overnight and we will see where we are.
My System SpecsSystem Spec
.

29 Oct 2013   #14
rathburnmd1

Windows 7 64 Bit
 
 

Had a power outage that interrupted the test last night, will run tonight and update. No crashes thus far with verifier on.
My System SpecsSystem Spec
30 Oct 2013   #15
rathburnmd1

Windows 7 64 Bit
 
 

4 passes with no errors on Memtest last night. Been running verifier since two nights ago (except while sleeping) with no crashes.
My System SpecsSystem Spec
30 Oct 2013   #16
YoYo155

Windows 10
 
 

OK, thanks .
You can disable DV now.

Just so we're on the same page, are you getting the BSODs while running some specific
app / game / idle?
The bugchecks don't reflect that, but they are mostly during chrome.

Is the card overclocked?
If it is, please STOP.

Test for thermals and stability:
  • Download Speccy and post a Screenshot of the summary window, one at idle and another while putting load on the card using Furmark.


I can see you have three monitors, two of which are connected
via the card's DVI and a third via an external DisplayPort.

Start by running just one monitor, using the DVI connection, for a few days then add
the other DVI and over time the third externalDP, that of course if you don't get any BSODs
in between.

I took a second look at the bugchecks and found some unfamiliar entries in the loaded / unloaded
module lists.

I also found that Driver Reference Table - RTCore64.sys is present in all of the dumps!
RTCore64, is a known BSOD cause with Windows 7.
Please remove it.

Please scan for possible infection and file corruption.
(*Kaspersky Rescue CD from a USB thumbdrive)
My System SpecsSystem Spec
30 Oct 2013   #17
rathburnmd1

Windows 7 64 Bit
 
 

At first I thought it was related to Path of Exile since I have been playing a ton of that recently but I have had it BSOD a couple of times when I didn't have the game open (it BSOD'd one night while I was asleep with only chrome and mumble open).

Attaching the requested screenshots.

I got the EVGA video card program (which is the RTCore64 thing) because I thought maybe it was a heat problem with the card and that let me have better fan control and keep an eye on the heat. Will uninstall.

Thanks again for all the help!
My System SpecsSystem Spec
31 Oct 2013   #18
YoYo155

Windows 10
 
 

Thanks for the added info .
How long did you run Furmark for, did you follow the steps demonstrated in the linked tutorial?
The temperature is normal for this type of GPU, that of-course is dependent upon the amount of time
the GPU was under load.

Start by uninstalling the GPU uitility (EVGA Precision), if that doesn't help try what is described
in post #16 regarding the monitors / ports.

Keep us informed .
My System SpecsSystem Spec
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