Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSoD usually occuring after having sat idle


27 Oct 2013   #1

Windows 7 Pro x64
 
 
Random BSoD usually occuring after having sat idle

Hi Guys,

I've been experiencing somewhat random BSoD and restarts. Since this new upgrade it seems to have increased somewhat, but have had issues with BS for some time. I DO realize Windows is not infallible, lol, so a BSoD every now and then is no real concern to me, however, when they occur daily, and sometimes multiple times like this morning (4x within a 45 minute span) I begin to get a bit concerned.
I've used "whocrashed" and have had it suspect ntfs.sys 2x, dxgmms1.sys 1x, and ntoskrnl.exe 1x

I know eventually I would figure this out on my own, but it will take me 100x longer than asking for help, seeing as I'm not the sharpest knife in the drawer when it comes to these things.

Please let me know what you need and I'll gladly do my part!

Thank you Sirs




Attached Files
File Type: zip SF_27-10-2013.zip (573.2 KB, 4 views)
My System SpecsSystem Spec
.

28 Oct 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to the forum.
If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.
Code:
Start Menu\Programs\ASUS\AI Suite II	Public:Start Menu\Programs\ASUS\AI Suite II	Public
AI Suite is an overclocking tool and can cause issues. Please remove it for testing purpose.
Note   Note
Do not start the trial version of MalwareBytes
  • System File Checker
    • The SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.
  • Run Disk Check in Windows 7
    • Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log
Follow:
Quote   Quote: Originally Posted by writhziden View Post
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Let us know the results.
My System SpecsSystem Spec
01 Nov 2013   #3

Windows 7 Pro x64
 
 

Thanks for the response koolkat77,

I did everything on the list above, as well as changing the page file size from 0 to 1000mb on primary ssd and 512mb on the other 2 plus a larger one on the hdd. After doing that and all of the above, I didn't have a BSoD for a couple days, that is, until this morning.
It happened about 5 minutes after cold boot, I was in internet explorer reading the news when all of a sudden.....BSoD
I have attached the log files for you to take a look at when you have time.
Thanks a bunch!


Attached Files
File Type: zip SF_01-11-2013.zip (701.5 KB, 3 views)
My System SpecsSystem Spec
.


02 Nov 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Make sure SSDs firmware are up-to-date.
Code:
OCZ-VERT EX4 (two SSDs)
Samsung SSD 840 EVO 120G
My System SpecsSystem Spec
13 Nov 2013   #5

Windows 7 Pro x64
 
 

Ok, so I updated the firmware for the evo 840, which has my O/S
the other two vertex drives don't need the update as the newest is identical to the previous version which I have, as stated by the manufacturer. I'll send you the new dump files *IF* I get anymore crashes....it shouldn't take long to find out if this fixed the problems
My System SpecsSystem Spec
25 Nov 2013   #6

Windows 7 Pro x64
 
 

YAY!!!...Still getting daily BsoD...this is starting to get pretty irritating, lol
Here's the most recent dump files


Attached Files
File Type: zip SF_25-11-2013.zip (583.2 KB, 1 views)
My System SpecsSystem Spec
26 Nov 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

You haven't removed Daemon Tools yet have you?

Code:
dtsoftbus01.sys Fri Jan 13 19:45:46 2012 (4F10358A) 
Daemon Tools driver [br] Possible BSOD issues in Windows 7
Driver Reference Table - dtsoftbus01.sys

Please remove Daemon Tools as mentioned earlier.
Quote:
Remove Daemon Tools/Alchohol completely. SPTD.sys is known to cause BSODs.
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help
Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software:Run a Hard Drive test:Disk Check on your hard disk for file system errors and bad sectors on it:Make scans with the following:

Kaspersky TDSSKillerESET online scanner
My System SpecsSystem Spec
Reply

 Random BSoD usually occuring after having sat idle




Thread Tools



Similar help and support threads for2: Random BSoD usually occuring after having sat idle
Thread Forum
Random occuring BSOD BSOD Help and Support
Solved BSOD occuring at random BSOD Help and Support
New Self-built PC, Random BSOD's occuring BSOD Help and Support
Random BSOD's Occuring BSOD Help and Support
Random BSOD Occuring (NIC Related?) BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:44 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33