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Windows 7: BSOD during regular computer use, hal.dll+12a3b & ntoskrnl.exe+18c453


27 Oct 2013   #1

Windows 7 Home Premium 64bit
 
 
BSOD during regular computer use, hal.dll+12a3b & ntoskrnl.exe+18c453

When I use my computer normally (as in, just browsing the internet), my computer will often lock up, then restart. I did not think it was a BSOD at first, but occasionally I would actually get the bluescreen, and crash dump files were created.

A strange thing about this BSOD is that I never get it while playing games. The sole exception is the game Path of Exile, but since no dump file is created after a Path of Exile crash, it is probably a separate problem. This problem only occurs while I am doing something mundane that does not use my processor power/memory, apparently.

Here's my Diagnostic .zip. Hopefully one of you guys can enlighten me on what the problem is.




Attached Files
File Type: zip SF_Logmore.zip (2.60 MB, 1 views)
My System SpecsSystem Spec
.

28 Oct 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\SF_Logmore\SF_27-10-2013\102713-30716-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Machine Name:
Kernel base = 0xfffff800`03667000 PsLoadedModuleList = 0xfffff800`038aa6d0
Debug session time: Sun Oct 27 22:53:06.071 2013 (UTC + 6:00)
System Uptime: 0 days 0:08:21.804
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007e32028, f2000040, 800}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007e32028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000f2000040, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000800, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`02fdda58 fffff800`03630a3b : 00000000`00000124 00000000`00000000 fffffa80`07e32028 00000000`f2000040 : nt!KeBugCheckEx
fffff880`02fdda60 fffff800`037f3453 : 00000000`00000001 fffffa80`07e33d30 00000000`00000000 fffffa80`07e33d80 : hal!HalBugCheckSystem+0x1e3
fffff880`02fddaa0 fffff800`03630700 : 00000000`00000728 fffffa80`07e33d30 fffff880`02fdde30 fffff880`02fdde00 : nt!WheaReportHwError+0x263
fffff880`02fddb00 fffff800`03630052 : fffffa80`07e33d30 fffff880`02fdde30 fffffa80`07e33d30 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02fddc50 fffff800`0362ff0d : 00000000`00000004 00000000`00000001 fffff880`02fddeb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02fddc90 fffff800`03623e88 : 00000000`00000020 fffff880`009b0590 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`02fddcc0 fffff800`036db46c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`02fddcf0 fffff800`036db2d3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02fdde30 fffff800`0363bb03 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`009b0408 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpPciReadMmConfigUlong+0x3


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

Followup: MachineOwner
---------

3: kd> !errrec fffffa8007e32028
===============================================================================
Common Platform Error Record @ fffffa8007e32028
-------------------------------------------------------------------------------
Record Id     : 01ced333d7ccff26
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 10/27/2013 16:53:06 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007e320a8
Section       @ fffffa8007e32180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x000000000001067a
Processor ID  : 0x0000000000000003

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007e320f0
Section       @ fffffa8007e32240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000003
CPU Id        : 7a 06 01 00 00 08 04 03 - bd e3 08 0c ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8007e32240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007e32138
Section       @ fffffa8007e322c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 3 Bank 0)
  Status      : 0xf200004000000800
My System SpecsSystem Spec
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 BSOD during regular computer use, hal.dll+12a3b & ntoskrnl.exe+18c453




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