Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD random cause, thanks to ntoskrnl.exe

27 Oct 2013   #1
Maxo618

windows 7 pro 64 bit
 
 
BSOD random cause, thanks to ntoskrnl.exe

Hey y'all, been getting this BSOD problem since I built the computer and I cant quite figure it out. i know ntoskrnl.exe is causing it, or is the last item on the stack. I grabbed dmp file of it and uploaded it if anyone could help me that would be GREAT!


My System SpecsSystem Spec
.

28 Oct 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
28 Oct 2013   #3
Maxo618

windows 7 pro 64 bit
 
 

absolutely wow instant crash and BSOD didnt even get to desktop, it happend right after the windows logo heres the dump file for that one
My System SpecsSystem Spec
.


28 Oct 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It blames to Deterministic Network Enhancer Miniport (c:\windows\system32\drivers\dne64x.sys).
Code:
BugCheck C4, {f6, 84, fffffa800caee210, fffff880077d6f50}

*** WARNING: Unable to verify timestamp for dne64x.sys
*** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
Probably caused by : dne64x.sys ( dne64x+ff50 )

Followup: MachineOwner
---------
And it is extremely old.
Code:
fffff880`077c7000 fffff880`077f3000   dne64x   T (no symbols)           
    Loaded symbol image file: dne64x.sys
    Image path: \SystemRoot\system32\DRIVERS\dne64x.sys
    Image name: dne64x.sys
    Timestamp:        Tue Nov 11 06:31:24 2008 (4918D964)
    CheckSum:         000359DA
    ImageSize:        0002C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to update it from DNE Support - Deterministic Networks - Citrix.

I ma seeing that the Cisco Systems VPN Adapter for 64-bit Windows is also very old. And it is disabled, perhaps? If it is not needed, uninstall it. Otherwise update it to the latest.

Let us know the results.
My System SpecsSystem Spec
28 Oct 2013   #5
Maxo618

windows 7 pro 64 bit
 
 

Heh, wow I wouldn't have even known where to go to find or fix half this stuff I usually get 1-2 BSOD's a day and I just built this computer maybe 3 months ago. I don't really want to mess with the VPN as it took me forever to get my school Linux servers to work with my computer. We have to remote connect specifically which took me forever to do.

I just updated the dne going restart and see if anything blows up.

--After restarting nothing went wrong, so I decided to turn on the verifier. Even with an SSD this took a while withe very driver but Microsoft ones selected. I'm going to run this for the next 24/12 hours depending on how long I can stand this lag. If no more BSOD's occur I will mark this solved if not. Ill post more dumps for you.

Thank you arc, your a life saver.
My System SpecsSystem Spec
29 Oct 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome mate.

Let us know for any further issue.
My System SpecsSystem Spec
29 Oct 2013   #7
Maxo618

windows 7 pro 64 bit
 
 

just when you thought it was safe to turn off verifier, I guess I didn't leave it running long enough wake up do some work and BAM BSOD
My System SpecsSystem Spec
29 Oct 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is a stop 0x3B, caused by the display driver.
Code:
fffff880`09a2d528  fffff880`05bcca7bUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xeba7b
Unfortunately the best known good driver version, 314.22 WHQL does not work with GTX 760. Try to clean install the latest version of the display driver, 331.65 WHQL. While doing the installation, choose the advanced option, check the clean install box, and install the display driver and PhysX only.

NVIDIA DRIVERS GeForce 331.65 Driver WHQL

Let us know the results.
My System SpecsSystem Spec
29 Oct 2013   #9
Maxo618

windows 7 pro 64 bit
 
 

updated the whql and again a bsod :/ here is the file for it
My System SpecsSystem Spec
30 Oct 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Display issue again.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
My System SpecsSystem Spec
Reply

 BSOD random cause, thanks to ntoskrnl.exe




Thread Tools





Similar help and support threads
Thread Forum
Random BSOD ntoskrnl.exe
Hello My computer gets a blue screen daily and i dont know how to fix it. i looked into the dump file and it said probable cause is ntoskrnl.exe my computer specs are: Windows 7 x64 Nvidia geforce gt430 2x 2gb ram hitachi 1tb hard drive
BSOD Help and Support
Random BSOD, ntoskrnl.exe
Hi everyone, I just started getting the BSOD yesterday on my Vaio laptop. I have done all of the standard cleaning procedures (reg clean, temp files etc) and I also updated a whole lot of outdated drivers. At first everything seemed fine but it BSODed again. I tried to read the minidump and all I...
BSOD Help and Support
Random BSOD Reporting ntoskrnl.exe+75c40 & ntoskrnl.exe+7efc0
I'm getting random Blue Screens and can't figure out why. I'm not running any hardcore programs. I'm mostly just using Microsoft Office and Firefox. The BSOD's seem to happen when I'm in Outlook, Excel or Firefox. Haven't been able to determine exactly which at the time as I'm moving back and...
BSOD Help and Support
Random BSOD's by ntoskrnl.exe
Hi i'm new to this forum, so bare with me. Im getting BSOD's very randomly i tried everything that i can think of like update everything to the latest, tested the memory with memtest(no errors were found) ran chkdsk nothing is working and im getting a bit frustrated the dump files are attached to...
BSOD Help and Support
Random BSOD, ntoskrnl I think
Hello, Since quite a while I have have been having BSODs and I have no idea how to fix it. I've never had any troubles with BSODs before, until a couple of weeks ago. As I can recall it started after cleaning up my pc but I'm not entirely sure if that's the problem. I run windows 7 home...
BSOD Help and Support
Random BSOD - ntoskrnl.exe?
Hello everybody, I am running a relatively new Win7 x64 System (about 4 weeks old) and getting now since one week or so random bsod with multiple error codes and causes. But mostly ntoskrnl.exe seems to be th culprit. It happens more or less randomly, but more often while using graphic programs...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 05:22.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App