New
#11
latest minidump
Again, this latest dump shows that your graphics card is the cause for the crash. What graphics card do you own?
Microsoft Answers said:Method 1:
Use check disk command for any errors on hard disk -
Warning: Microsoft does not recommend interrupting the CHKDSK process. Microsoft does not guarantee the integrity of the disk if the CHKDSK program is interrupted .For safety you can back up your data before using the check disk command.
Use the check disk commands as follows:
- Press Windows Key + X, then choose Command prompt (Admin) from the context menu.
- In search window type 'cmd' and ENTER. Right click and select 'Run as administrator'.
- Type at the command prompt CHKDSK /P and press ENTER to scan the disk.
- Then type CHKDSK C: /F /R and press ENTER to repair corrupt sectors, if there are any.
NOTE: The root drive has to be C: and the command may schedule a task at the system startup, if it does, then press Y to schedule a task and restart the computer to perform chkdsk.
Once chkdsk completes, boot to the desktop and then check.
Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lostCode:Use !analyze -v to get detailed debugging information. BugCheck 116, {fffffa800a035110, fffff880037b4010, ffffffffc000009a, 4} Unable to load image \SystemRoot\system32\DRIVERS\nvkflt.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvkflt.sys *** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys Probably caused by : nvkflt.sys ( nvkflt+15010 ) Followup: MachineOwner --------- 7: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: fffffa800a035110, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff880037b4010, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data. Debugging Details: ------------------ FAULTING_IP: nvkflt+15010 fffff880`037b4010 4c8bc1 mov r8,rcx DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT CUSTOMER_CRASH_COUNT: 1 BUGCHECK_STR: 0x116 PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: fffff880`05de2a48 fffff880`054bf140 : 00000000`00000116 fffffa80`0a035110 fffff880`037b4010 ffffffff`c000009a : nt!KeBugCheckEx fffff880`05de2a50 fffff880`05492867 : fffff880`037b4010 fffffa80`098c7000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec fffff880`05de2a90 fffff880`054bef4f : fffffa80`ffffd84d ffffffff`fffe7960 fffffa80`0a035110 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3 fffff880`05de2b40 fffff880`0558e03d : fffffa80`0aaf93f0 00000000`00000080 00000000`00000000 fffffa80`098ad010 : dxgkrnl!TdrResetFromTimeout+0x23 fffff880`05de2bc0 fffff800`0351c2ea : 00000000`0232abf9 fffffa80`0995b060 fffffa80`0578a9e0 fffffa80`0995b060 : dxgmms1!VidSchiWorkerThread+0x101 fffff880`05de2c00 fffff800`032708e6 : fffff800`033fae80 fffffa80`0995b060 fffff800`03408cc0 00000000`00000020 : nt!PspSystemThreadStartup+0x5a fffff880`05de2c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16 STACK_COMMAND: .bugcheck ; kb FOLLOWUP_IP: nvkflt+15010 fffff880`037b4010 4c8bc1 mov r8,rcx SYMBOL_NAME: nvkflt+15010 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvkflt IMAGE_NAME: nvkflt.sys DEBUG_FLR_IMAGE_TIMESTAMP: 52676b37 FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvkflt.sys BUCKET_ID: X64_0x116_IMAGE_nvkflt.sys Followup: MachineOwner ---------Attempt to reset the display driver and recover from timeout failed.Other ideas for troubleshooting:
- Disable any overclocking on the system or graphics processor
- Ensure that your power supply is sufficient to handle the motherboard, processors, video card, and all other devices
- Ensure that all power connections are firmly in place on the motherboard and video card (some video cards require additional power and have specific ports that need to receive direct power from the power supply)
- Verify that the video card is fully inserted and secured
- Verify that no other wires or materials are laying on the video card
- Verify that the system and video card are adequately cooled, overheating graphics cards can cause serious hangs/crashes.
- Verify that DirectX and OpenGL are up to date and any graphics intensive applications (such as games) are fully patched
How To Find and Download Drivers From Manufacturer Websites
When you installed the new graphics drivers, did you check "Perform clean installation"?