Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD issues - driver or hardware issue?

30 Oct 2013   #1
paganister

Windows 7 x64
 
 
BSOD issues - driver or hardware issue?

Hi all, sorry for the vague title.

Getting bluescreens again. As far as I know the only changes I have made is adding a fan to my case, and installing a later graphics driver (Catalyst 13.11 beta 7). I have also got a new GPU but I've had this about a week now and only started seeing bluescreens yesterday. I rolled back to a few days earlier version of Windows restore, but I still have random blue screens.

Attached are my files. I hope I didn't knock or damage anything while adding the fan to my PC...

Thanks!



Edit: PLEASE USE LATEST LOGS UPLOADED, not the old ones. Thanks.


My System SpecsSystem Spec
.

30 Oct 2013   #2
x BlueRobot

 

Code:
0: kd> lmvm atikmdag
start             end                 module name
fffff800`01ed0000 fffff800`02bbd000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Oct 24 23:25:34 2013 (52699E5E)
    CheckSum:         00C9E6CD
    ImageSize:        00CED000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I would recommend rolling back to a WHQL version of the driver, and did the problem occur after installing Windows 8.1? Are you still using the Preview version?

Quote:
WHQL
Release Date: September 18th 2013
Version: 13.9
In Device Manager: 13.152
My System SpecsSystem Spec
31 Oct 2013   #3
paganister

Windows 7 x64
 
 

I've been running the actual Windows 8.1 since release and had no problems as far as I know.

I will roll it back to an older version (non-WHQL 13.11 beta 6) to see if the issue goes away as I was running this for about a week with no issues. If not, I will do what you suggested since it'll be a non-beta release.
My System SpecsSystem Spec
.


01 Nov 2013   #4
x BlueRobot

 

I wouldn't bother going with older Beta versions, the latest WHQL version will be the Beta version without the bugs.
My System SpecsSystem Spec
24 Dec 2013   #5
paganister

Windows 7 x64
 
 

Right, I am actually getting rather fed up with these bluescreens that have reappeared frequently. I think it is whenever I have a second display connected of some kind.

I have reattached the latest logs in this post.

Could you have a look again for me please? Figured it would be best to stick to the same thread?

I am using AMD 13.12 WHQL drivers.

Edit: it never happens during games, it always seems to happen outside them.
My System SpecsSystem Spec
Reply

 BSOD issues - driver or hardware issue?




Thread Tools





Similar help and support threads
Thread Forum
BSOD After bootup. No new hardware - Driver issue?
Happened about 20 seconds after logging in, no idea why, maybe it was something i downloaded? Ive run malwarebytes, MSSE, all clear can someone help identify the problem? Thanks in advance, you guys are lifesavers!
BSOD Help and Support
BSOD with different reasons: hardware of driver issue ?
Hi Experts, I have been investigating for a while now and I'm still stuck with no explanation. I just bought a new desktop choosing every component and I have BSOD coming randomly, most frequently during video games / video editing. Sometimes i don't even get a blue screen but a freeze and i...
BSOD Help and Support
Multiple BSOD in custom build can't tell if driver or hardware issue
I am getting various BSODs after installing Windows and still haven't figured out the cause of the problem and what I need to do to fix it. Here is a log of what I did/problems I experienced (don't know if helpful): -installed windows 8, drivers for motherboard, gpu, and wireless adapter...
BSOD Help and Support
Random BSOD, error 0x07E and 0x01E, hardware or driver issue?
Hello, I have had this computer about a month and had two BSOD. It is a custom build. ASRock Extreme4 Z77, I7 3770k, ocz 60gb SSD, 8gb Gskill 2100. The first BSOD was a memory corruption caused by dropbox desktop app. Uninstalling dropbox seemed to fix that issue. The second BSOD was a system...
BSOD Help and Support
hp driver issues or hardware issue
Well I have an hp dv2000 series. Service tag says dv2810us, above that it says dv2500 and bios model number says DV2700. So I don't know what I have actually lol. Anyways, its got win 7 professional 64 bit. Its processor is AMD x2 64 mobile. The problems I'm having is in the device manager. There...
Drivers
Driver issue, or is my hardware bad.
Yesterday I decided to take apart my case and clean everything, and I cleaned EVERYTHING. The mobo, HDD's, gfx cards, sound cards and everything. I have been using an ATI RADEON X850XT PE for about a year now, and it doesn't support pixel shader 3.0 so then I decided to put in a ATI RADEON X1600...
Drivers

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:27.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App