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Windows 7: Blue screen of death(?)

04 Nov 2013   #11
caldom

windows 7 home premium 64 bit
 
 

HI, also-the cd drive/harddrive/raid- is in parenthesis indicating that they are disabled...at the BIOS screen,
Does anyone know how I can enable these?
Bobby


My System SpecsSystem Spec
.
06 Nov 2013   #12
x BlueRobot

 

Windows Defender Offline = WDO

You said the bootable diagnostics all passed...

The error code means that the hard-drive has failed, I suggest you purchase a replacement.

Diagnostics error 2000:0142 (Hard Disk failed) - Laptop General Hardware Forum - Laptop - Dell Community
My System SpecsSystem Spec
06 Nov 2013   #13
caldom

windows 7 home premium 64 bit
 
 

HI, ok -I'm hoping that it's not the hard drive and since I haven't tried out any virus/scenios yet... How do I run WDO?
Bobby
My System SpecsSystem Spec
.

06 Nov 2013   #14
caldom

windows 7 home premium 64 bit
 
 

HI, downloaded WDO unto USB -transferred to broken PC-after plugging back in and pressing start button-right to black screen requesting f2 or f1 -then the Launch windows 7 screen-then to screen informing that PC needed repairs and then back to the blue screen ( log on screen with out log on options with curser) same as before....
Bobby
My System SpecsSystem Spec
07 Nov 2013   #15
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Can you post a photo of the screens you mention?

This is the preferred, best way to upload an image to a post.
Screenshots and Files - Upload and Post in Seven Forums
You may also upload a photo or image as you would a file, without using the Snipping tool.
My System SpecsSystem Spec
07 Nov 2013   #16
caldom

windows 7 home premium 64 bit
 
 

HI! Here are some pictures of what is happening to my PC.
I sure hope this helps
There are 4 scenarios and 2 pic of the bios.
Bobby
My System SpecsSystem Spec
07 Nov 2013   #17
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I was hoping to see something obvious, but I don't.

The BIOS doesn't seem to have any hard drive in the boot priority though. It may be so bad it's not recognized.
My System SpecsSystem Spec
07 Nov 2013   #18
caldom

windows 7 home premium 64 bit
 
 

HI, well I did disable the HD so that the pc would go right to the USB/WDO...I will enable it again and post another pic.
Bobby
My System SpecsSystem Spec
07 Nov 2013   #19
caldom

windows 7 home premium 64 bit
 
 

Hi, update Symptom tree test: Error code ofoo:1332 Msg DISK-Block 1250126920:interrupt request did not set in time.
The given error code and message can be used by technical support to help diagnose the problem
Does this make any sense?
Bobby
My System SpecsSystem Spec
08 Nov 2013   #20
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Sorry, not to me.
My System SpecsSystem Spec
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 Blue screen of death(?)




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