New
#11
HI, also-the cd drive/harddrive/raid- is in parenthesis indicating that they are disabled...at the BIOS screen,
Does anyone know how I can enable these?
Bobby
Blue screen of death(?)
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New #12
Windows Defender Offline = WDO
You said the bootable diagnostics all passed...
The error code means that the hard-drive has failed, I suggest you purchase a replacement.
Diagnostics error 2000:0142 (Hard Disk failed) - Laptop General Hardware Forum - Laptop - Dell Community
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New #13
HI, ok -I'm hoping that it's not the hard drive and since I haven't tried out any virus/scenios yet... How do I run WDO?
Bobby
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New #14
HI, downloaded WDO unto USB -transferred to broken PC-after plugging back in and pressing start button-right to black screen requesting f2 or f1 -then the Launch windows 7 screen-then to screen informing that PC needed repairs and then back to the blue screen ( log on screen with out log on options with curser) same as before....
Bobby
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New #15
Can you post a photo of the screens you mention?
This is the preferred, best way to upload an image to a post.
Screenshots and Files - Upload and Post in Seven Forums
You may also upload a photo or image as you would a file, without using the Snipping tool.
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New #16
HI! Here are some pictures of what is happening to my PC.
I sure hope this helps:)
There are 4 scenarios and 2 pic of the bios.
Bobby
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New #17
I was hoping to see something obvious, but I don't.
The BIOS doesn't seem to have any hard drive in the boot priority though. It may be so bad it's not recognized.
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New #18
HI, well I did disable the HD so that the pc would go right to the USB/WDO...I will enable it again and post another pic.
Bobby
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New #19
Hi, update:) Symptom tree test: Error code ofoo:1332 Msg DISK-Block 1250126920:interrupt request did not set in time.
The given error code and message can be used by technical support to help diagnose the problem
Does this make any sense?
Bobby
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