BSOD random crashes


  1. nixvaldez
    Posts : 9
    Windows 7 Ultimate x64
       New #1

    BSOD random crashes


    i need help with BSOD. Im currenty trying to fix my friends laptop. The laptop is a toshiba Satellite m505-s4940 with windows 7 ultimate 64 bit. Please let me know what other information you need
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    A fairly more than 3 years old laptop and never got a clean install?

    BSOD is caused by Toshiba Junk Bloatware which is hampering the disc performance.
    Code:
    fffff880`02f1b7c8  fffff880`0148e38dUnable to load image \SystemRoot\system32\DRIVERS\thpdrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for thpdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for thpdrv.sys
 thpdrv+0x338d
    I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13
    13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
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  4. nixvaldez
    Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    okay the deal is i already did a clean install of windows. going to see the other suggestion you added
      My Computer
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