BSOD when using Google Chrome

icekingdom · 24 Nov 2013

Arc said:

icekingdom said:

I think there is a misunderstanding...after i used the auto detect, i still remove my ATI driver with Driver Sweeper, and i install the beta 13.0 ATI which is given by u..but it now seldom BSOD , but still lagging..suddnly whole screen lag and mouse cant move..but no more BSOD..

I havent given beta 13.0. You need to install WHQL 13.9.

Before I already installed the newer version of ATI driver, but still have same error..
So now , I restore my dell laptop to factory default and installed the latest version ati driver from Download which is AMD_Catalyst_13.11_Mobility_BetaV9.4.exe. But it still having BSOD with 0x000000119 error.. Even I didn't start install anything..

Can help me check again my log file? Is it probably my graphic card got problem?

Model : DELL inspiron N4010
Processor : Intel(R) Core I5 M450 @ 2.4GHz
Ram : 4GB
OS : Windows 7 64-bits
Graphic Card: ATI Mobility Radeon 5470

Arc · 24 Nov 2013

When the actions are taken abruptly contravening the suggestions on a continuous basis, I see no reason to continue in such a thread.

Will say it for last time, BETA drivers are to be used for testing purpose, not for daily use.

icekingdom · 25 Nov 2013

I'm sorry..i'm still following your thread #6 steps..And I'm sorry about the sentence " beta 13.0 ATI which is given by u", that is my mistake..
So you means don't install the latest beta driver? install the 13.9 stable driver?
But i search in google, the AMD official website already remove the 13.9 driver and only provide 13.11 betav9.4.. Where can I found the driver installer?

YoYo155 · 25 Nov 2013

Here, Download.

icekingdom · 25 Nov 2013

YoYo155 said:

Here, Download.

Thanks for your reply..but is it for desktop only? or laptop graphic also can use it?

icekingdom · 26 Nov 2013

YoYo155 said:

Here, Download.

The Link cannot be proceed too..

YoYo155 · 26 Nov 2013

Weird probably a hot-linking restriction on AMD's side.
Try this one then :) .
Mobile

icekingdom · 26 Nov 2013

YoYo155 said:

Weird probably a hot-linking restriction on AMD's side.
Try this one then :) .
Mobile

Thanks for reply. The link you given is 13.11 beta v9.4 which is not suggested by Arc.
Btw, i had found the version 13-9_mobility_win7_win8_64_dd_ccc_whql.exe stable version, after installed but it's still occur bsod.

YoYo155 · 27 Nov 2013

Hmm, I would suggest updating to Service Pack 1 and removing IRST.

Code:

lmvm iastor
Browse full module list
start             end                 module name
fffff880`01081000 fffff880`01289000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Dec 17 20:41:59 2009

Driver Reference Table - iaStor.sys

Code:

msahci    c:\windows\system32\drivers\msahci.sys    Kernel Driver    No    Manual    Stopped    OK    Critical    No    No

Arc said:

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features.
Then Uninstall the driver from device manager.

Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
Select one Intel device item under it, right click, uninstall.
Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

Update to SP1:

Post back with the results.