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Windows 7: Pressing SHUTDOWN does not fully shutdown computer


03 Nov 2013   #1

64 Bit Windows 7 Ultimate
 
 
Pressing SHUTDOWN does not fully shutdown computer

Hello! I have recently had an issue with my computer not fully shutting down!

When I press on the windows icon and the press SHUTDOWN it goes to shutdown and looks like it is working but then as the monitor goes off and things get quieter, the computer still stays on!

The computer has been running great but I am very close to trying a new reformat (although Intel's driver website seems to be having issues when I go to download so this might have to wait).

I also just replaced my power supply recently, a friend came over who runs a pc shop and he sad it is installed right (he even redid it just to make sure). The PSU was like 6 years old, it would not start up before so thats why we got anew psu and put it in and its worked since (although with this not 100% shutting down)

Also I got a new motherboard and CPU put in not long ago. I have a feeling there could be a bios update I should use? I know its still an early default bios.

Asus P8Z77-V_LK
Consair 650w PSU
Intel I5
Auzen 7.1 Prelude
660ti+ 3gb version
Windows 7 Ultimate 64 bit


When I go into events for windows after I have to shutdown the comp with the button, it says "Kernel Event" and "Session Micrsoft Security Client OOBE Stopped due to the following error: OxC000000D"
and "Microsoft Windows Setup" Stopped due to the followign error:0xC00000D" The wierd thing Is I dont even have Microsoft Security going and I dont know what the whole Microsoft Windows setup thin under event view is either. The last one Ive seen in Event View is: "Audit events have been dropped by the transport. 0"

My guess? It is a bios setting, driver or a windows corruption. I usually format once in awhile anyways, so it is around that time, but if I had to guess its a driver, software or windows corrupt file issue.

Any help would be greatly appreciated! I am not getting any BSOD or anything else that is wierd, just that it won't full shutdown and that it shows the warning or error in the event log). I have to press the power button on the front to fully turn it off. Any help before I format would be greatly appreciated! Thanks in advance!




Attached Files
File Type: rar SF_03-11-2013.rar (810.4 KB, 1 views)
My System SpecsSystem Spec
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03 Nov 2013   #2

Windows 7 Pro. 64/SP-1
 
 

Go to the Start Orb and right tick and select Properties.
You should see a window. Then select Start Menu and you should see this. Notice the red circle.
Tick there and you will see some selections.

Pressing SHUTDOWN does not fully shutdown computer-task-bar-11-3.png


My System SpecsSystem Spec
03 Nov 2013   #3

64 Bit Windows 7 Ultimate
 
 

Thanks for the fast reply but that option is already selected! was first thing i checked hehe. Any options in bios that might cause that? Anything else that you see in that file I uploaded?


Under start menu it says POWER BUTTON ACTION: SHUTDOWN
Also the buttons below should they be checked or unchecked?? (Under privacy, below the power button action).

Any other ideas would be greatly appreciated!
My System SpecsSystem Spec
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03 Nov 2013   #4

Windows 7 Pro. 64/SP-1
 
 

The options below have nothing to do with shutdown.
You could go to Power Options and check to make sure things are proper there.
Just type in power options off the Start Orb.
My System SpecsSystem Spec
03 Nov 2013   #5

64 Bit Windows 7 Ultimate
 
 

Nothing looks wrong there in the power section......

Under SLEEP it has "Allow hybrid Sleep" turned on
and Allow Wake Timers turned on.
The other two are off (Sleep after and Hibernate after).


BALANCED (Active)
Power Button Action = Shutdown
USB Settings - Selective suspend setting = disabled
PCI Express - Link state power management = Moderate power savings
Processor Power Management - Minumum Processor state = 5%
System Cooling Policy - Active
Maximum Processor State - 100%
Wireless Adaptor Settings - Power Saving Mode = Maximum Performance

Any other ideas? Was there any driver or windows issues on those files i Uploaded? or any other conflicts?
My System SpecsSystem Spec
03 Nov 2013   #6

64 Bit Windows 7 Ultimate
 
 

Lost for things to try, if anyone has some more suggests it would be appreciated!
My System SpecsSystem Spec
03 Nov 2013   #7

64 Bit Windows 7 Ultimate
 
 

P8Z77-V won't shut down or reboot! - Asus - Motherboards

I found this, do you think this would be worth trying?
My System SpecsSystem Spec
03 Nov 2013   #8

Windows 7 Pro. 64/SP-1
 
 

If it was my computer the next thing I would do is set Sleep and Hibernate to Never. Then reboot.

Clearing Cmos as per motherboard manual would be my next choice.
My System SpecsSystem Spec
03 Nov 2013   #9

64 Bit Windows 7 Ultimate
 
 

Thanks! About to do the sleep and hiberate now and the CMOS I will either do tonight before bed or 2morrow.
My System SpecsSystem Spec
03 Nov 2013   #10

64 Bit Windows 7 Ultimate
 
 

Ya no new change with the sleep and hibernation changes that you suggested.
Next up to is Clearing CMOS. I dont have the manual but I have one downloaded online.

Just want to make sure this looks right to you!
Jumper - Asus P8Z77-V LK M?nual [Page 35]
or
http://support.asus.com/Search/KDeta...en&no=1723&t=1

Do either of those look about right?
My System SpecsSystem Spec
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 Pressing SHUTDOWN does not fully shutdown computer




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