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Windows 7: Random BSODs, new PC build, first time builder

03 Nov 2013   #1
ImmortalOne

Windows 7 Professional 64-bit
 
 
Random BSODs, new PC build, first time builder

Hello,

I recently (early September 2013) built my first PC and have been experiencing random BSODs since completion. There seems to be no pattern or common occurrence that causes them. I can be checking e-mail, searching Google, reading forums, etc. Sometimes they happen after hours of being online, sometimes after only a few minutes. They've happened without being online as well. There are days when they don't happen and others where they happen several times. I was originally only using MSE for antivirus though I went ahead and installed Bit Defender Total Security 2013 as well, it hasn't helped. My main uses for my system are internet surfing, picture storage, music playing and storage, and music video playing, downloading and storage.

Here's my system rundown:
Case: Lian Li PC-9NB with added C-02 optical drive bezel and additional front intake fan filter
Rear case fan: Cougar CF-V12HPB
Front case fan: Cougar CF-V14HP (x2)
PSU: Antec High Current Pro HCP-750
MB: Intel DZ77GA-70K
CPU: Intel Core i7-3770K Ivy Bridge 3.5GHz
CPU cooler: Cooler Master Hyper 212 EVO with Prolimatech PRO-USV14
Memory: Crucial Ballistix Tactical (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600
Hard Drive 1: Crucial M4 CT128M4SSD2 2.5" 128GB SATA III MLC Internal SSD (for operating system)
Hard Drive 2: Western Digital WD1002FAEX Caviar Black 1 TB SATA III (for everything else)
Graphics card: EVGA 03G-P4-3663-KR - GeForce GTX 660 Ti 3GB Super Clocked +
Sound card: Creative Sound Blaster X-Fi Titanium HD with THX SB1270
Optical drive: Asus DRW-24B1ST/BLK/B/AS - 24X DVD Burner
Operating system: Microsoft Windows 7 Professional 64-bit

All parts were purchased new for the build.

I did have my processor overclocked to 4.5GHz via the Intel Extreme MB auto adjust when I first set up though I've since went to a basic bios setting with no overclocking or changes. This has made no difference.

Any help would be greatly appreciated.

Thank you


My System SpecsSystem Spec
.

05 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello ImmortalOne.

We have checked two of your latest crash dumps, and both of them are caused by BitBefender.
Code:
fffff880`0d1b62a8  fffff880`0c12d0deUnable to load image \SystemRoot\system32\DRIVERS\trufos.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for trufos.sys
*** ERROR: Module load completed but symbols could not be loaded for trufos.sys
 trufos+0x300de
Description here: Driver Reference Table - trufos.sys
Code:
fffff880`14879750  fffff880`0135f12dUnable to load image \SystemRoot\system32\DRIVERS\gzflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for gzflt.sys
*** ERROR: Module load completed but symbols could not be loaded for gzflt.sys
 gzflt+0x2412d
Description here: Driver Reference Table - gzflt.sys

You need to uninstall BitDefender. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Also, there are some display related errors.
Code:
fffff880`148791c8  fffff880`05b5f3bfUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x3433bf
And the version of the driver is sometimes problematic.
Code:
fffff880`0581c000 fffff880`06313000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu Sep 12 10:46:00 2013 (52314E10)
    CheckSum:         00AC9E83
    ImageSize:        00AF7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Install the NVIDIA DRIVERS 314.22WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus (Microsoft Security Essentials)
  5. Apply > OK
  6. Accept then restart.
Let us know the results. I guess that there may be some other issues, and some other actions may be required, but only after seeing the results.
My System SpecsSystem Spec
09 Nov 2013   #3
ImmortalOne

Windows 7 Professional 64-bit
 
 

Hi Arc,

Thank you for the reply and all of the suggestions. I've done everything except for reverting my graphics card driver back to the older version. I'm curious as to why you suggested this. Are the updated drivers defective or incompatible somehow?
Also, I had another BSOD prior to changing everything, I've attached the file below. I was watching a YouTube video, the video and audio stopped, there was a loud audio buzz then shortly after the BSOD. I recall having it happen in this manner before as well.
I haven't had any issues since the changes though I've only been on my pc and online very briefly this week due to a severe cold.

Thank you again.
My System SpecsSystem Spec
.


09 Nov 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by ImmortalOne View Post
Hi Arc,
I've done everything except for reverting my graphics card driver back to the older version. I'm curious as to why you suggested this. Are the updated drivers defective or incompatible somehow?
If you dont follow what is suggested, how can I help you?

I suggested this, cause you need to do this. All the versions following this one are unstable.
My System SpecsSystem Spec
10 Jan 2014   #5
ImmortalOne

Windows 7 Professional 64-bit
 
 
Update

Just thought that I'd provide an update...

I believe that my issue has been solved. I haven't had a single BSOD or system crash since uninstalling Bit Defender Total Security 2013 and freeing up my startup.
Also, I'm still running the current Nvidia drivers and never did reset or revert to the suggested older drivers.

Many thanks to Arc for the help.
My System SpecsSystem Spec
11 Jan 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news

Let us know for any further issue
My System SpecsSystem Spec
Reply

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