Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: BSOD 0x000000d1 (0x00000030 0x00000002 0x00000000 0x916f08a5) athr.sys

04 Nov 2013   #1

windows 7 x86
 
 
BSOD 0x000000d1 (0x00000030 0x00000002 0x00000000 0x916f08a5) athr.sys

I keep getting this error, please help.
using a laptop, all original parts, nothing changed.
Acer Aspire 5720-4258
dualcore T2330 1.6ghz
2ggb ddr2, 250gb hdd

I was getting these BSOD with my windows vista, so i borrowed my friend's Win 7 ultimate x86 and now I am getting BSOD still.

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000030
BCP2: 00000002
BCP3: 00000000
BCP4: 916F78A5
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\110413-17472-02.dmp
C:\Users\7s\AppData\Local\Temp\WER-37986-0.sysdata.xml



Attached Files
File Type: zip SF_04-11-2013.zip (1.21 MB, 1 views)
My System SpecsSystem Spec
.

04 Nov 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

We cannot extract the zip.

Name:  2013-11-04_115647.jpg
Views: 8
Size:  22.3 KB

Try to execute the SF Diag tool one more time.


My System SpecsSystem Spec
04 Nov 2013   #3

windows 7 x86
 
 

Sorry about that, I have re-uploaded the file. Please help me figure out the problem
My System SpecsSystem Spec
.


04 Nov 2013   #4

windows 7 x86
 
 
here is the attachment

I have reuploaded the dump file


Attached Files
File Type: zip SF_04-11-2013 (1).zip (1.21 MB, 7 views)
My System SpecsSystem Spec
04 Nov 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Upload your MSINFO32.nfo file. It is necessary for your issue.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
04 Nov 2013   #6

windows 7 x86
 
 

Ok, I have zipped and attached it. Thank you for helping!


Attached Files
File Type: zip msinfo32.zip (88.9 KB, 2 views)
My System SpecsSystem Spec
04 Nov 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The BSOD is caused by Atheros AR5007EG Wireless Network Adapter driver (c:\windows\system32\drivers\athr.sys)
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {30, 2, 0, 916f08a5}

Unable to load image \SystemRoot\system32\DRIVERS\athr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athr.sys
*** ERROR: Module load completed but symbols could not be loaded for athr.sys
Probably caused by : athr.sys ( athr+428a5 )

Followup: MachineOwner
---------
And the driver is really old.
Code:
916ae000 917be000   athr     T (no symbols)           
    Loaded symbol image file: athr.sys
    Image path: \SystemRoot\system32\DRIVERS\athr.sys
    Image name: athr.sys
    Timestamp:        Tue Jun 09 23:34:52 2009 (4A2EA444)
    CheckSum:         0011A043
    ImageSize:        00110000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Drivers for Atheros AR5007EG and Windows 7

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
My System SpecsSystem Spec
04 Nov 2013   #8

windows 7 x86
 
 

I have downloaded the athr driver in the link you sent. Do i just overwrite the file in my windows directly?
My System SpecsSystem Spec
04 Nov 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

No ... you need to install the driver.

If you dont know how to do it, follow it: Driver Install - Device Manager
My System SpecsSystem Spec
07 Nov 2013   #10

windows 7 x86
 
 

Thank you so much!
My System SpecsSystem Spec
Reply

 BSOD 0x000000d1 (0x00000030 0x00000002 0x00000000 0x916f08a5) athr.sys





Thread Tools



Similar help and support threads for2: BSOD 0x000000d1 (0x00000030 0x00000002 0x00000000 0x916f08a5) athr.sys
Thread Forum
Solved BSOD, Random Reboot, ATHR.SYS BSOD Help and Support
Solved BSOD - While Turning on WiFi - athr.sys BSOD Help and Support
BSOD at start-up (athr.sys) BSOD Help and Support
BSOD: 0x0000007b (0x80786B58, 0xC0000034, 0x00000000, 0x00000000) BSOD Help and Support
Solved BSOD - 0x0000007E,0X000000D1,0X000000A,0X000000D1 BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 02:42 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33