BSOD when powering off computer, error 0x000000D1


  1. Posts : 42
    Windows 7 Pro x64 SP1
       #1

    BSOD when powering off computer, error 0x000000D1


    Whenever I shut off my computer I get BSOD.

    I attached my SF file for viewing. Attachment 292408

    Thanks in advance for the help.

    Marty
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The BSODs are caused by digifw.sys ;Service for Mbox 2 Pro Driver (WDM)
    (c:\windows\system32\drivers\digifw.sys)
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {3, 2, 0, fffff88000f0c4a1}
    
    *** WARNING: Unable to verify timestamp for digifw.sys
    *** ERROR: Module load completed but symbols could not be loaded for digifw.sys
    Probably caused by : digifw.sys ( digifw+9034 )
    
    Followup: MachineOwner
    ---------
    And the driver seems to be old.
    Code:
    fffff880`07c81000 fffff880`07cd1000   digifw   T (no symbols)           
        Loaded symbol image file: digifw.sys
        Image path: \SystemRoot\system32\DRIVERS\digifw.sys
        Image name: digifw.sys
        Timestamp:        Sat Oct 23 09:02:27 2010 (4CC2574B)
        CheckSum:         00057CC2
        ImageSize:        00050000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    You need to update Avid Pro Tools to update this driver.
    Avid | Pro Tools 11 ? Professional Audio Recording and Music Creation Software
      My Computer


  3. Posts : 42
    Windows 7 Pro x64 SP1
    Thread Starter
       #3

    New BSOD BAD POOL CALLER


    Arc,

    Thanks for your response. Since I made my first post, my computer has completely crashed. I can not longer get past the Windows logo, nor can I start in Safe Mode.

    Attached is the latest BSOD.

    I tried to repair with my Win 7 disk, but it didn't work.

    Help!!!
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4
      My Computer


  5. Posts : 42
    Windows 7 Pro x64 SP1
    Thread Starter
       #5

    SF File attached


    I managed to get Safe Mode working by running Windows Defender Offline.

    Attached is my SF file. I could only process this in Safe Mode, don't know if that matters or not.

    Thanks for your help!

    Marty
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Nothing other than my first reply to you, in #2.

    What happens if you get rid of Avid Pro Tools?
      My Computer


  7. Posts : 42
    Windows 7 Pro x64 SP1
    Thread Starter
       #7

    I'll give it a shot
      My Computer


  8. Posts : 42
    Windows 7 Pro x64 SP1
    Thread Starter
       #8

    Looks like that did the trick. I removed Avid.

    Thank you for your help, it's greatly appreciated!!!!!!!!!!!

    Marty
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Good news :)

    Let us know for any further issue.
      My Computer


 

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