BSOD at random BCCode: 124

Welcome to 7F :).

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. - H2SO4

The generic nature of the 0x124 (Arg1=0) stop code means we would have to take
the trail & error approach, although being a laptop not much you can do in terms of hardware unfortunately.

The errors are pretty much a consistent Generic L2 Cache error.
This is both a good thing and also not so much, the consistency of the errors (Processor 0 & 3/4 = Bank 6) usually means the fault is the CPU itself rather then being something else, which narrows things down
which is why I said it's both good and not.

Code:

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e414a08
Section       @ fffffa800e414b90
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 7)
  Status      : 0xae0000000040110a
  Address     : 0x00000000ffb07040
  Misc.       : 0x00000038a0000086

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800dbfda08
Section       @ fffffa800dbfdb90
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 6)
  Status      : 0xae0000000040110a
  Address     : 0x00000000ffb07080
  Misc.       : 0x00000078a0000086

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e3cca08
Section       @ fffffa800e3ccb90
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 6)
  Status      : 0xae0000000040110a
  Address     : 0x00000000ffb07080
  Misc.       : 0x00000078a0000086

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8016fd4148
Section       @ fffffa8016fd42d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 6)
  Status      : 0xae0000000040110a
  Address     : 0x00000000ffb07080
  Misc.       : 0x00000078a0000086

Seeing how new the PC is I would get it RMA'd to be honest but there are a few things we can
test before going that route.


Test for thermals and stability:

• Download HWinfo (64bit)and post a Screenshot of the sensors window, one at idle and another while putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
  
  • Before running Prime95 make sure to enable Round-off checking (see 1st post under the tutorial).
  
  

Testing the RAM:

koolkat77 said:

Test and Diagnose RAM Issues with Memtest86+:

• RAM - Test with Memtest86+

   Tip

• Pay close attention to part 3 of the tutorial "If you have errors"
• Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

When done with the testing procedure take a picture and upload it here.

Verify the following:

writhziden said:

you have an SSD, make sure the following are up to date:

• SSD firmware
• BIOS Version
• Chipset Drivers
• Hard disk controller drivers/SATA drivers
• If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

I found an available update to your BIOS, but it's best you use your service tag to find the matching link.

• Dell Support

Keep us posted.