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Windows 7: BSOD when browsing

06 Nov 2013   #1

Windows 7 Professional
 
 
BSOD when browsing

Hi I had two BSOD during browsing recently. No new software/hardware installed.
No Virus detected.

Here is the first time info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000406F8
BCP4: FFFFF880107E2289
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\110313-22932-01.dmp
C:\Users\lhe4\AppData\Local\Temp\WER-74053-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt

I also attached second BSOD description and minidump.
Thanks.




Attached Files
File Type: zip BSOD.zip (88.3 KB, 2 views)
My System SpecsSystem Spec
.

06 Nov 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to the Forum.

Please update these drivers:

CMBProtector.dat Wed Mar 12 09:41:13 2008 (47D750D9)
CMBChina online bank USB token device driver
Driver Reference Table - CMBProtector.dat

CertClient.dat Wed Aug 27 13:23:55 2008 (48B5010B)
CMBChina online bank USB token device driver
Driver Reference Table - CertClient.dat

Quote:
If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.
Note   Note
Do not start the trial version of MalwareBytes
  • System File Checker
    • The SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.
  • Run Disk Check in Windows 7
    • Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log
  • Test and Diagnose RAM issues with MEMTEST86+
    • Pay close attention to Part 3 of the tutorial "If you have errors". Take the test for at least 7-10 passes. It may take up to 22 passes to find problems.
      • Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. RAM - Test with Memtest86+
My System SpecsSystem Spec
07 Nov 2013   #3

Windows 7 Professional
 
 

Thanks! Have done this except the Avast.
Will report if further BSOD happened.
My System SpecsSystem Spec
.


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 BSOD when browsing




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