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Windows 7: BSOD random W7 Pro x64, error NETIO.SYS \ ntoskrnl.exe


06 Nov 2013   #1

Windows 7 Pro 64
 
 
BSOD random W7 Pro x64, error NETIO.SYS \ ntoskrnl.exe

Hi there, my colleague is getting random BSOD on his relatively new Dell E6330 with Windows 7 Pro x64.

I have grabbed some dump files and tried to understand them in BlueScreenView, but they don't make a lot of sense to me, but these two items are frequently mentioned: NETIO.SYS \ ntoskrnl.exe.

I also ran Memtest86+ and it came back with no errors.

Please can someone help me translate these dump files (attached)?

Many thanks



Attached Files
File Type: zip DumpFiles.zip (142.7 KB, 1 views)
My System SpecsSystem Spec
.

06 Nov 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to the forum.

Please uninstall Trend Micro and AVG software.
Note   Note
Do not start the trial version of MalwareBytes
  • System File Checker
    • The SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.
  • Run Disk Check in Windows 7
    • Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log
Update these drivers to their latest available.

lmimirr.sys Wed Apr 11 04:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
Driver Reference Table - lmimirr.sys

PBADRV.sys Tue Jan 8 01:12:13 2008 (4782798D)
PBA Support Driver from Dell
Driver Reference Table - PBADRV.sys

LMIRfsDriver.sys Mon Jul 14 22:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
Driver Reference Table - LMIRfsDriver.sys
If no updates are available, then remove the software with revo.Keep us posted.

Code:
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Oct 26 06:29:20.798 2013 (UTC + 6:00)
System Uptime: 0 days 0:48:35.000
BugCheck C2, {7, 109b, 650067, fffffa80072bc8be}
Probably caused by : NETIO.SYS ( NETIO!FreeCacheEntry+4b )
BUGCHECK_STR:  0xc2_7
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Oct 26 04:47:20.481 2013 (UTC + 6:00)
System Uptime: 0 days 2:06:56.683
BugCheck 24, {1904fb, fffff8800931d488, fffff8800931cce0, fffff8000306a980}
Probably caused by : ntkrnlmp.exe ( nt!ExpCheckForIoPriorityBoost+5c )
BUGCHECK_STR:  0x24
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Oct 26 02:39:49.095 2013 (UTC + 6:00)
System Uptime: 0 days 6:42:49.907
BugCheck 3B, {c0000005, fffff800030d10d8, fffff8800d8f6d30, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  SearchFilterHo
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Fri Oct 25 19:54:41.248 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:38.450
BugCheck 1A, {41287, be, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+454f5 )
BUGCHECK_STR:  0x1a_41287
PROCESS_NAME:  WerFault.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
29 Nov 2013   #3

Windows 7 Pro 64
 
 

Thanks koolkat77 for such a detailed reply. Apologies for taking a while to reply, the colleague has been away travelling.

I went through each point and got the following result:

Uninstall Trend Micro and AVG software - done
Install MS Security Essentials & Malwarebytes - done. Found 1 severe issue (trojan) and 8 medium risk issues - all cleaned

Virus check with TDSSKiller - success. Nothing found
Virus check with ESET Online Virus Scanner - success. Nothing found
Remove Startup items - done
Run SFC /SCANNOW - complete, no errors found
Run Disk Check - complete, no errors found
Run HWmonitor - done, see: HWMonitor.txt
Run Speccy - done, see: BSOD random W7 Pro x64, error NETIO.SYS \ ntoskrnl.exe-speccy_summary.jpg

Update drivers:
PBADRV.sys - couldn't find any updated driver from Dell
lmimirr.sys - uninstalled with Revo and reinstalled new version
LMIRfsDriver.sys - uninstalled with Revo and reinstalled new version

Will have to monitor the situation and see if it BS's again.

Thanks
Slogdosh


My System SpecsSystem Spec
.


29 Nov 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Thanks for the update. Do keep us posted.
My System SpecsSystem Spec
Reply

 BSOD random W7 Pro x64, error NETIO.SYS \ ntoskrnl.exe




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