BSOD random W7 Pro x64, error NETIO.SYS \ ntoskrnl.exe


  1. Posts : 2
    Windows 7 Pro 64
       #1

    BSOD random W7 Pro x64, error NETIO.SYS \ ntoskrnl.exe


    Hi there, my colleague is getting random BSOD on his relatively new Dell E6330 with W7 Pro x64.

    I have grabbed some dump files and tried to understand them in BlueScreenView, but they don't make a lot of sense to me, but these two items are frequently mentioned: NETIO.SYS \ ntoskrnl.exe.

    I also ran Memtest86+ and it came back with no errors.

    Please can someone help me translate these dump files (attached)?

    Many thanks
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the forum.

    Please uninstall Trend Micro and AVG software.
       Note
    Do not start the trial version of MalwareBytes



    • System File Checker
      • The SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.
    • Run Disk Check in Windows 7
      • Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log


    Update these drivers to their latest available.

    lmimirr.sys Wed Apr 11 04:32:45 2007 (461C108D)
    RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
    Driver Reference Table - lmimirr.sys

    PBADRV.sys Tue Jan 8 01:12:13 2008 (4782798D)
    PBA Support Driver from Dell
    Driver Reference Table - PBADRV.sys

    LMIRfsDriver.sys Mon Jul 14 22:26:56 2008 (487B7E50)
    RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
    Driver Reference Table - LMIRfsDriver.sys


    If no updates are available, then remove the software with revo.

    Keep us posted.

    Code:
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sat Oct 26 06:29:20.798 2013 (UTC + 6:00)
    System Uptime: 0 days 0:48:35.000
    BugCheck C2, {7, 109b, 650067, fffffa80072bc8be}
    Probably caused by : NETIO.SYS ( NETIO!FreeCacheEntry+4b )
    BUGCHECK_STR:  0xc2_7
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sat Oct 26 04:47:20.481 2013 (UTC + 6:00)
    System Uptime: 0 days 2:06:56.683
    BugCheck 24, {1904fb, fffff8800931d488, fffff8800931cce0, fffff8000306a980}
    Probably caused by : ntkrnlmp.exe ( nt!ExpCheckForIoPriorityBoost+5c )
    BUGCHECK_STR:  0x24
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sat Oct 26 02:39:49.095 2013 (UTC + 6:00)
    System Uptime: 0 days 6:42:49.907
    BugCheck 3B, {c0000005, fffff800030d10d8, fffff8800d8f6d30, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  SearchFilterHo
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Fri Oct 25 19:54:41.248 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:38.450
    BugCheck 1A, {41287, be, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+454f5 )
    BUGCHECK_STR:  0x1a_41287
    PROCESS_NAME:  WerFault.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer


  3. Posts : 2
    Windows 7 Pro 64
    Thread Starter
       #3

    Thanks koolkat77 for such a detailed reply. Apologies for taking a while to reply, the colleague has been away travelling.

    I went through each point and got the following result:

    Uninstall Trend Micro and AVG software - done
    Install MS Security Essentials & Malwarebytes - done. Found 1 severe issue (trojan) and 8 medium risk issues - all cleaned

    Virus check with TDSSKiller - success. Nothing found
    Virus check with ESET Online Virus Scanner - success. Nothing found
    Remove Startup items - done
    Run SFC /SCANNOW - complete, no errors found
    Run Disk Check - complete, no errors found
    Run HWmonitor - done, see: Attachment 295473
    Run Speccy - done, see: Attachment 295472

    Update drivers:
    PBADRV.sys - couldn't find any updated driver from Dell
    lmimirr.sys - uninstalled with Revo and reinstalled new version
    LMIRfsDriver.sys - uninstalled with Revo and reinstalled new version

    Will have to monitor the situation and see if it BS's again.

    Thanks
    Slogdosh
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Thanks for the update. Do keep us posted.
      My Computer


 

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