BSOD when gaming.


  1. Posts : 4
    Windows 7 Home 64 bit.
       #1

    BSOD when gaming.


    Whenever I play games like Trine 2, Dead Island Riptide, Skyrim and Guild Wars 2 I seem to BSOD. I also occasionally get driver errors that freeze the game before the BSOD not sure if this is related. (I have the latest drivers installed for my graphics card so not sure what the problem is) I had the same problem on a previous graphics card and thought it was the card messing up and replaced it but still it occurs.
    Last edited by Duffuf; 07 Nov 2013 at 05:30.
      My Computer


  2. Posts : 4
    Windows 7 Home 64 bit.
    Thread Starter
       #2

    Can anyone help me? Did I format my post wrong?
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Code:
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A0000001, {5, 0, 0, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+23c5c )
    
    Followup: MachineOwner
    ---------
    A bugcheck A0000001 is inherent in ATI/AMD display. The first thing that you need to do here that is to observe how it works with the latest version of the display driver (your installed version is not the latest.

    Update your ATI/AMD display driver to the latest WHQL.
    You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


    During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

    Let us know the results.
      My Computer


  4. Posts : 4
    Windows 7 Home 64 bit.
    Thread Starter
       #4

    I did as you said, uninstalled my driver I had currently installed the one you linked and the same result
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    As I said, this BSOD in inherent with AMD/ATI display. If it is showing the same result with multiple version of the display drivers (it is showing, for sure), you need to replace the GPU.
    Code:
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A0000001, {5, 0, 0, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+2779e )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Unknown bugcheck code (a0000001)
    Unknown bugcheck description
    Arguments:
    Arg1: 0000000000000005
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA0000001
    
    PROCESS_NAME:  trine2_32bit.e
    
    CURRENT_IRQL:  b
    
    LAST_CONTROL_TRANSFER:  from fffff8801308979e to fffff8000327abc0
    
    STACK_TEXT:  
    fffff880`09c356f8 fffff880`1308979e : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    fffff880`09c35700 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x2779e
    fffff880`09c35708 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xa0000001
    fffff880`09c35710 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x5
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    atikmdag+2779e
    fffff880`1308979e ??              ???
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  atikmdag+2779e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmdag
    
    IMAGE_NAME:  atikmdag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  52702ec4
    
    FAILURE_BUCKET_ID:  X64_0xA0000001_atikmdag+2779e
    
    BUCKET_ID:  X64_0xA0000001_atikmdag+2779e
    
    Followup: MachineOwner
    ---------
    
    2: kd> lmvm atikmdag
    start             end                 module name
    fffff880`13062000 fffff880`13d4f000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Wed Oct 30 03:25:16 2013 (52702EC4)
        CheckSum:         00CA459E
        ImageSize:        00CED000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  6. Posts : 4
    Windows 7 Home 64 bit.
    Thread Starter
       #6

    Okay so is that the only possible solution? Is there no possible way it could be something else affecting the card?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Unfortunately, my answer would be negative. This is an issue of AMD graphics only, and not induced by anything else.
      My Computer


 

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