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Windows 7: BSOD when gaming.


06 Nov 2013   #1

Windows 7 Home 64 bit.
 
 
BSOD when gaming.

Whenever I play games like Trine 2, Dead Island Riptide, Skyrim and Guild Wars 2 I seem to BSOD. I also occasionally get driver errors that freeze the game before the BSOD not sure if this is related. (I have the latest drivers installed for my graphics card so not sure what the problem is) I had the same problem on a previous graphics card and thought it was the card messing up and replaced it but still it occurs.




Attached Files
File Type: zip Duffuf.zip (2.45 MB, 3 views)
My System SpecsSystem Spec
.

07 Nov 2013   #2

Windows 7 Home 64 bit.
 
 

Can anyone help me? Did I format my post wrong?
My System SpecsSystem Spec
07 Nov 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+23c5c )

Followup: MachineOwner
---------
A bugcheck A0000001 is inherent in ATI/AMD display. The first thing that you need to do here that is to observe how it works with the latest version of the display driver (your installed version is not the latest.

Update your ATI/AMD display driver to the latest WHQL.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Let us know the results.
My System SpecsSystem Spec
.


07 Nov 2013   #4

Windows 7 Home 64 bit.
 
 

I did as you said, uninstalled my driver I had currently installed the one you linked and the same result


Attached Files
File Type: zip Duffuf2.zip (2.37 MB, 2 views)
My System SpecsSystem Spec
07 Nov 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

As I said, this BSOD in inherent with AMD/ATI display. If it is showing the same result with multiple version of the display drivers (it is showing, for sure), you need to replace the GPU.
Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+2779e )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Unknown bugcheck code (a0000001)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA0000001

PROCESS_NAME:  trine2_32bit.e

CURRENT_IRQL:  b

LAST_CONTROL_TRANSFER:  from fffff8801308979e to fffff8000327abc0

STACK_TEXT:  
fffff880`09c356f8 fffff880`1308979e : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`09c35700 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x2779e
fffff880`09c35708 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xa0000001
fffff880`09c35710 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x5


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmdag+2779e
fffff880`1308979e ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  atikmdag+2779e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52702ec4

FAILURE_BUCKET_ID:  X64_0xA0000001_atikmdag+2779e

BUCKET_ID:  X64_0xA0000001_atikmdag+2779e

Followup: MachineOwner
---------

2: kd> lmvm atikmdag
start             end                 module name
fffff880`13062000 fffff880`13d4f000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Wed Oct 30 03:25:16 2013 (52702EC4)
    CheckSum:         00CA459E
    ImageSize:        00CED000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
07 Nov 2013   #6

Windows 7 Home 64 bit.
 
 

Okay so is that the only possible solution? Is there no possible way it could be something else affecting the card?
My System SpecsSystem Spec
07 Nov 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Unfortunately, my answer would be negative. This is an issue of AMD graphics only, and not induced by anything else.
My System SpecsSystem Spec
Reply

 BSOD when gaming.




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