BSOD 0x000000d1 (0x00000030 0x00000002 0x00000000 0x916f08a5) athr.sys

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  1. Posts : 6
    windows 7 x86
       #1

    BSOD 0x000000d1 (0x00000030 0x00000002 0x00000000 0x916f08a5) athr.sys


    I keep getting this error, please help.
    using a laptop, all original parts, nothing changed.
    Acer Aspire 5720-4258
    dualcore T2330 1.6ghz
    2ggb ddr2, 250gb hdd

    I was getting these BSOD with my windows vista, so i borrowed my friend's Win 7 ultimate x86 and now I am getting BSOD still.

    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000030
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 916F78A5
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\110413-17472-02.dmp
    C:\Users\7s\AppData\Local\Temp\WER-37986-0.sysdata.xml
    Last edited by savagewindow; 04 Nov 2013 at 03:31.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    We cannot extract the zip.

    Attachment 292297

    Try to execute the SF Diag tool one more time.
      My Computer


  3. Posts : 6
    windows 7 x86
    Thread Starter
       #3

    Sorry about that, I have re-uploaded the file. Please help me figure out the problem
      My Computer


  4. Posts : 6
    windows 7 x86
    Thread Starter
       #4

    here is the attachment


    I have reuploaded the dump file
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Upload your MSINFO32.nfo file. It is necessary for your issue.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.
      My Computer


  6. Posts : 6
    windows 7 x86
    Thread Starter
       #6

    Ok, I have zipped and attached it. Thank you for helping!
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    The BSOD is caused by Atheros AR5007EG Wireless Network Adapter driver (c:\windows\system32\drivers\athr.sys)
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {30, 2, 0, 916f08a5}
    
    Unable to load image \SystemRoot\system32\DRIVERS\athr.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athr.sys
    *** ERROR: Module load completed but symbols could not be loaded for athr.sys
    Probably caused by : athr.sys ( athr+428a5 )
    
    Followup: MachineOwner
    ---------
    And the driver is really old.
    Code:
    916ae000 917be000   athr     T (no symbols)           
        Loaded symbol image file: athr.sys
        Image path: \SystemRoot\system32\DRIVERS\athr.sys
        Image name: athr.sys
        Timestamp:        Tue Jun 09 23:34:52 2009 (4A2EA444)
        CheckSum:         0011A043
        ImageSize:        00110000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from Drivers for Atheros AR5007EG and Windows 7

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
    Code:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack and Update Center - Microsoft Windows

    Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.

    Let us know the results.
      My Computer


  8. Posts : 6
    windows 7 x86
    Thread Starter
       #8

    I have downloaded the athr driver in the link you sent. Do i just overwrite the file in my windows directly?
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    No ... you need to install the driver.

    If you dont know how to do it, follow it: Driver Install - Device Manager
      My Computer


  10. Posts : 6
    windows 7 x86
    Thread Starter
       #10

    Thank you so much!
      My Computer


 
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