New
#1
BSOD Driver IRQL NOT LESS OR EQUAL (NETIO.SYS) when i open utorrent
I've gotten the BSOD 3times when i open utorrent. Is it because i'm using Windows 8.1 in its beta stage?
I've gotten the BSOD 3times when i open utorrent. Is it because i'm using Windows 8.1 in its beta stage?
Welcome to 7F :) .
Unfortunately files are missing, so I'm not getting the full picture.
Please run the SFDT again and let it run its course it can take 15min at times to collect all the data necessary.
There should be eight files generated not including the dumps.
I what I do see from the dump files is that your Atheros WLAN driver is from January
and that McAfee is also in the mix.
I would first update the Atheros driver and if that doesn't cut it remove McAfee
at least for trouble shooting purposes.
Code:0: kd> lmvm athw8x fffff800`026c1000 fffff800`02a4a000 athw8x T (no symbols) Loaded symbol image file: athw8x.sys Image path: \SystemRoot\system32\DRIVERS\athw8x.sys Image name: athw8x.sys Timestamp: Thu Jan 17 11:15:39 2013
Code:lmvm mfehidk fffff800`00723000 fffff800`007dc700 mfehidk T (no symbols) Loaded symbol image file: mfehidk.sys Image path: \SystemRoot\system32\drivers\mfehidk.sys Image name: mfehidk.sys Timestamp: Wed Nov 07 00:47:12 2012
Please upload the rest of the files.
Hey,
Thanks for the reply!
Here is the new BSOD file
As i try to update the driver i get this error
[11/11/13 18:46:19] Update Package Execution Started
[11/11/13 18:46:19] Original command line: "C:\Users\Dana\Downloads\Network_Driver_0WD12_WN_10.0.0.162_A00.EXE"
[11/11/13 18:46:19] DUP Framework EXE Version: 3.0.93.1
[11/11/13 18:46:19] DUP Release: 0WD12X00-00
[11/11/13 18:46:19] Intializing framework...
[11/11/13 18:46:21] logo.png
[11/11/13 18:46:34] User Command: attended
[11/11/13 18:46:34] DUP Capabilities Value: 39845887 (0x25FFFFF)
[11/11/13 18:46:34] DUP Vendor Software Version: 10.0.0.162
[11/11/13 18:46:34] Local System/Model Compatible with this Package? Yes
[11/11/13 18:46:34] Local System OS Version: 6.2.0.0
[11/11/13 18:46:34] OS Compatible with this Package? Yes
[11/11/13 18:46:34] Local System OS Language: EN
[11/11/13 18:46:34] Language Compatible with this Package? Yes
[11/11/13 18:46:52] Identified Behavior : attended
[11/11/13 18:46:52] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUPA860.tmp
[11/11/13 18:46:52] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUPA860.tmp"
[11/11/13 18:46:52] Path : C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00
[11/11/13 18:46:52] Identified Behavior : attended
[11/11/13 18:46:54] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUPA860.tmp
[11/11/13 18:46:54]
--- Start of Vendor Software Log ---
[11/11/13 18:46:54] ASCII payload log file detected.
[11/11/13 18:46:54] [2013-11-11 18:46:54] Setup start up.
[2013-11-11 18:46:54] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUPA860.tmp"]
[2013-11-11 18:46:54] The current system isn`t supported.
[2013-11-11 18:46:54] Setup end.(10)
[11/11/13 18:46:54]
--- End of Vendor Software Log ---
[11/11/13 18:46:54] Vendor Software Return Code: 10
[11/11/13 18:46:55] logo.png
[11/11/13 18:46:55] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[11/11/13 18:46:55] Exit Code set to: 5 (0x5)
[11/11/13 18:46:55] Result: FAILURE
[11/11/13 18:46:59] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_0WD12_WN_10.0.0.162_A00.txt
[11/11/13 18:48:52] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[11/11/13 18:48:52] Execution terminated at date-time 11/11/13 18:48:52
[11/11/13 18:48:52] ######
[11/11/13 18:49:10] Update Package Execution Started
[11/11/13 18:49:10] Original command line: "C:\Users\Dana\Downloads\Network_Driver_0WD12_WN_10.0.0.162_A00.EXE"
[11/11/13 18:49:10] DUP Framework EXE Version: 3.0.93.1
[11/11/13 18:49:10] DUP Release: 0WD12X00-00
[11/11/13 18:49:10] Intializing framework...
[11/11/13 18:49:10] logo.png
[11/11/13 18:49:11] User Command: attended
[11/11/13 18:49:11] DUP Capabilities Value: 39845887 (0x25FFFFF)
[11/11/13 18:49:11] DUP Vendor Software Version: 10.0.0.162
[11/11/13 18:49:11] Local System/Model Compatible with this Package? Yes
[11/11/13 18:49:11] Local System OS Version: 6.2.0.0
[11/11/13 18:49:11] OS Compatible with this Package? Yes
[11/11/13 18:49:11] Local System OS Language: EN
[11/11/13 18:49:11] Language Compatible with this Package? Yes
[11/11/13 18:49:33] Identified Behavior : attended
[11/11/13 18:49:33] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP1AC8.tmp
[11/11/13 18:49:33] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP1AC8.tmp"
[11/11/13 18:49:33] Path : C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00
[11/11/13 18:49:33] Identified Behavior : attended
[11/11/13 18:49:33] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP1AC8.tmp
[11/11/13 18:49:33]
--- Start of Vendor Software Log ---
[11/11/13 18:49:33] ASCII payload log file detected.
[11/11/13 18:49:33] [2013-11-11 18:49:33] Setup start up.
[2013-11-11 18:49:33] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP1AC8.tmp"]
[2013-11-11 18:49:33] The current system isn`t supported.
[2013-11-11 18:49:33] Setup end.(10)
[11/11/13 18:49:33]
--- End of Vendor Software Log ---
[11/11/13 18:49:33] Vendor Software Return Code: 10
[11/11/13 18:49:34] logo.png
[11/11/13 18:49:34] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[11/11/13 18:49:34] Exit Code set to: 5 (0x5)
[11/11/13 18:49:34] Result: FAILURE
[11/11/13 18:49:43] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[11/11/13 18:49:43] Execution terminated at date-time 11/11/13 18:49:43
[11/11/13 18:49:43] ######
[11/11/13 19:18:46] Update Package Execution Started
[11/11/13 19:18:46] Original command line: "C:\Users\Dana\AppData\Local\Microsoft\Windows\INetCache\IE\F23IQO68\Network_Driver_0WD12_WN_10.0.0. 162_A00.EXE"
[11/11/13 19:18:46] DUP Framework EXE Version: 3.0.93.1
[11/11/13 19:18:46] DUP Release: 0WD12X00-00
[11/11/13 19:18:46] Intializing framework...
[11/11/13 19:18:46] logo.png
[11/11/13 19:18:48] User Command: attended
[11/11/13 19:18:48] DUP Capabilities Value: 39845887 (0x25FFFFF)
[11/11/13 19:18:48] DUP Vendor Software Version: 10.0.0.162
[11/11/13 19:18:48] Local System/Model Compatible with this Package? Yes
[11/11/13 19:18:48] Local System OS Version: 6.2.0.0
[11/11/13 19:18:48] OS Compatible with this Package? Yes
[11/11/13 19:18:48] Local System OS Language: EN
[11/11/13 19:18:48] Language Compatible with this Package? Yes
[11/11/13 19:19:18] Identified Behavior : attended
[11/11/13 19:19:18] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP57ED.tmp
[11/11/13 19:19:18] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP57ED.tmp"
[11/11/13 19:19:18] Path : C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00
[11/11/13 19:19:18] Identified Behavior : attended
[11/11/13 19:19:19] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP57ED.tmp
[11/11/13 19:19:19]
--- Start of Vendor Software Log ---
[11/11/13 19:19:19] ASCII payload log file detected.
[11/11/13 19:19:19] [2013-11-11 19:19:19] Setup start up.
[2013-11-11 19:19:19] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP57ED.tmp"]
[2013-11-11 19:19:19] The current system isn`t supported.
[2013-11-11 19:19:19] Setup end.(10)
[11/11/13 19:19:19]
--- End of Vendor Software Log ---
[11/11/13 19:19:19] Vendor Software Return Code: 10
[11/11/13 19:19:21] logo.png
[11/11/13 19:19:21] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[11/11/13 19:19:21] Exit Code set to: 5 (0x5)
[11/11/13 19:19:21] Result: FAILURE
[11/11/13 19:19:39] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_0WD12_WN_10.0.0.162_A00.txt
What is wrong?
This is somewhat widespread and possibly an issue with the package, (the installer) I've asked for an advice it should be here sooner rather than later hang tight!
Thanks alot! I await your response in the near future
@YoYo155,
It looks like the OP's driver is newer than the one in your link in post #4.
Attachment 293486
You can't go by Dell's release dates :-(
Hi DanaC,
Kindly check this driver below which is compatible to Windows 8.1:
Driver Details | Dell US
And, can you let us know why are you still using the BETA version when official 8.1 is already out. It could cause problem with the system as well.
Earlier driver posted seems to be compatible with Windows 8 only. Please check and let us know how it goes.
Kindly update your system specs here by following this.